Onsite Operations Associate: Customer Experience Expert
3 days ago
noon is a leading consumer commerce platform in the region, with a strong presence in Saudi Arabia, the UAE, and Egypt. Our mission is to provide an exceptional customer experience through our innovative e-commerce solutions.
Job OverviewWe are seeking a highly skilled Onsite Operations Associate to join our team. As an Onsite Operations Associate, you will be responsible for ensuring the best possible customer experience on our e-commerce platform. Your primary goal will be to work closely with multiple teams, including creatives, marketing, and development, to deploy and maintain the most optimized customer journey.
You will conduct regular quality checks on the platform to ensure that customers have a seamless experience. Additionally, you will work closely with the commercial team to help provide deals and offers for campaigns and assist with stock selection.
RequirementsTo be successful in this role, you will need:
- A Bachelor's degree in Business Administration or a related field.
- Fresh or recent graduate with a strong desire and passion for e-commerce.
- Strong project management, problem-solving, and organizational skills.
- The ability to work collaboratively and thrive in a dynamic and fast-paced environment.
- Excellent verbal and written communication and collaboration skills.
- A history of teamwork and willingness to roll up your sleeves to get the job done.
- An aptitude for organization, flexibility, and producing results.
- Experience working in a similar or related role.
- Arabic speaking skills are a plus.
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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