Customer Service Associate Specialist
8 hours ago
At American Express, we're on a mission to provide the world's best customer experience every day. Our team is dedicated to delivering exceptional service and support to our customers, and we're looking for talented individuals like you to join us.
Salary and BenefitsWe offer competitive salaries, bonus incentives, and comprehensive benefits to support your physical, financial, and mental well-being. Our benefits include:
- Competitive base salary: $60,000 - $80,000 per year
- Bonus incentives: up to 20% of base salary
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements
- Generous paid parental leave policies
- Free access to global on-site wellness centers staffed with nurses and doctors
- Free and confidential counseling support through our Healthy Minds program
We're seeking a highly skilled Customer Service Associate Specialist to join our Dispute and Fraud Gate (DGT) team in Global Services Group (GSG). As a key member of our team, you'll be responsible for resolving customer disputes and providing exceptional customer service in a fast-paced environment.
Key Responsibilities:- Resolve customer disputes efficiently and effectively
- Provide superior customer service by responding to customer inquiries and concerns
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency, and quality
- Grow and nurture customer relationships on every interaction that results in measurable customer value
- Minimum 10+2 in any workstream
- Minimum 1 Year experience in International Voice Process
- Excellent communication skills
- Preferably Graduate in any stream
We're committed to creating an inclusive and supportive work environment where everyone feels valued and empowered to succeed. Our colleagues are passionate about delivering exceptional customer experiences, and we're proud of our company values and powerful backing promise. Join us and be part of a global community that's shaping the future of customer service.
-
Customer Service Specialist
1 week ago
Gurgaon, Haryana, India Rentickle Full timeRentickle is seeking a skilled Customer Service Specialist to join our team.As a Customer Service Specialist, you will be responsible for managing customer queries and complaints across various communication channels.You will also be required to process orders, modifications, and escalate complaints in a timely manner.Key Responsibilities:Maintaining a...
-
Customer Service Associate
1 week ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewWe are seeking a highly skilled Customer Service Associate to join our team in Gurugram. This role will involve providing exceptional customer service and resolving disputes in a fast-paced environment.
-
Customer Service Operations Associate
4 days ago
Gurgaon, Haryana, India RegisterKaro Full timeJoin RegisterKaro as a Customer Service Operations Associate and be part of a team that provides exceptional customer experiences.About the Role:We are looking for a highly motivated and skilled individual to join our customer service team in Gurgaon. As a Customer Service Operations Associate, you will be responsible for resolving customer inquiries in a...
-
Customer Support Associate
2 days ago
Gurgaon, Haryana, India Genpact Full timeJob DescriptionWe are seeking a highly skilled Customer Support Associate - Process Specialist to join our team at Genpact. This is a unique opportunity to develop your skills in customer service, process management, and problem-solving.Key Responsibilities:Provide exceptional customer service to internal and external customers through various communication...
-
Associate - Client Service Specialist
4 weeks ago
Gurgaon, Haryana, India Alight Full timeJob SummaryAlight is seeking an Associate - Client Service Specialist to join our team. This role will be responsible for ensuring timely and accurate information delivery to clients. The Associate must identify process improvements, recommend solutions, and work with Leads to resolve client issues.Key Responsibilities:Understand and contribute to meeting...
-
Customer Service Operations Specialist
1 week ago
Gurgaon, Haryana, India Prometric Full timeJob OverviewWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Prometric. This role will serve as the primary point of contact for assigned test delivery points, working in a fast-paced and dynamic environment.The successful candidate will provide exceptional customer service, resolve operational issues efficiently,...
-
Customer Service Excellence Specialist
2 weeks ago
Gurgaon, Haryana, India BT Group Full timeAs a Trainee Business Service Support Advisor at the BT Group, you will play a vital role in delivering exceptional customer service while leveraging our resources effectively. This position offers an excellent opportunity for growth and development within a dynamic team.About the RoleThis role is focused on assisting customers by providing value-based...
-
Customer Service Associate
1 week ago
Gurgaon, Haryana, India Genpact Full timeGenpact is a global professional services firm that helps leading enterprises deliver outcomes that shape the future.We are inviting applications for the role of Voice/Chat Support Associate/Sr. Associate in our Disputes team.This position involves providing world-class experience to our members, handling their inbound phone call inquiries about disputed...
-
Customer Service Liaison Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactGenpact is a global professional services firm delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, our company is driven by innovation and customer satisfaction.Job OverviewWe are seeking an experienced Customer Service Liaison Specialist to join our team. This role will involve handling inbound phone...
-
Financial Services Associate
8 hours ago
Gurgaon, Haryana, India Lekha Service Full timeEnhance your career with Lekha Service, a dedicated firm in Gurgaon.We offer an exciting opportunity for CA Article Trainees to gain hands-on experience and learn from a team of professionals.This role is perfect for CAs who have cleared both groups and completed their IT and Orientation training.The successful candidate will be responsible for various...
-
Customer Service Specialist
4 weeks ago
Gurgaon, Haryana, India Agilent Full timeJob Description:As a Customer Service Specialist at Agilent, you will be responsible for providing exceptional customer service to our internal partners and external clients. Your primary goal will be to handle operational requests in a timely and efficient manner, adhering to our team's discipline and operations guidelines.Key Responsibilities:Handle...
-
Customer Service Liaison Specialist
1 week ago
Gurgaon, Haryana, India RightO Full timeRightO is seeking a highly motivated and dedicated individual to fill the position of Customer Service Liaison Specialist.This is a full-time role based in Gurgaon, Haryana, India. The ideal candidate should have less than 1 year of experience.The successful candidate will be responsible for providing exceptional customer support and ensuring customer...
-
Customer Service Process Specialist
1 week ago
Gurgaon, Haryana, India Sun Life Full timeJob OverviewWe are seeking a highly skilled Customer Service Process Specialist to join our team at Sun Life. As a key member of our Document Team, you will be responsible for process transactions to meet and exceed defined service levels of quality, speed, and productivity.Key ResponsibilitiesProcess transactions efficiently and effectively to meet or...
-
Customer Service Representative
1 week ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Customer Service Specialist- Fitclub
1 week ago
Gurgaon, Haryana, India Bellator Group Full timeAbout the RoleAt Bellator Group, we are seeking a skilled and customer-focused Front Desk Associate to join our team as a Hospitality Services Associate. As the first point of contact for members and guests, you will play a vital role in ensuring a seamless and welcoming experience.**Job Overview**We are looking for an energetic and professional individual...
-
Customer Service Process Specialist
8 hours ago
Gurgaon, Haryana, India WNS Full timeAbout WNS: We are a leading business process management company that delivers end-to-end business solutions to clients across industries. Our services are designed to improve efficiency, reduce costs, and enhance customer experience.Job Summary: We are seeking an experienced Customer Service Process Specialist to join our team. The ideal candidate will have...
-
Senior Customer Service Specialist
7 days ago
Gurgaon, Haryana, India Hg Consultants Full timeJob TitleCustomer Support Associate - Full-Time Proven experience in customer support or a related roleStrong communication skills with a focus on active listeningAbility to work in a fast-paced environmentCompany OverviewZavya is a silver jewellery brand targeting 22-35 yo Indian women. Founded to make modern, silver jewellery accessible and...
-
Technical Support Specialist
3 weeks ago
Gurgaon, Haryana, India Carrier Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in handling customer queries over email and ticketing tools. As an Associate Engineer, you will be responsible for responding to customer inquiries, escalating complex issues to internal teams, and keeping customers informed about the progress of their queries.
-
Customer Service Representative
2 months ago
Gurgaon, Haryana, India eTeam Full timeCustomer Service AssociateWe are seeking a skilled and friendly Customer Service Associate to provide exceptional support to our customers. This role is instrumental in building strong relationships with our clients and ensuring their satisfaction with our products.Key Responsibilities:Attend training sessions to enhance knowledge of products and develop...
-
Customer Service Representative
1 month ago
Gurgaon, Haryana, India Cars24 Full timeContact Centre Specialist RoleWe are seeking a highly skilled and customer-focused Contact Centre Specialist to join our founding team at Cars24.As a Contact Centre Specialist, you will be the face and voice of Cars24 to our customers, providing exceptional customer service and support via phone, email, and chat. Your primary goal will be to delight and...