Technical Support Manager

Job OpportunityTechnical Support Lead RoleThe Technical Support Team Lead is responsible for managing daily technical operations of the customer support desk, overseeing team and queue leadership, technical triage and incident management, SLA, quality and tooling, knowledge and prevention, and customer communication.

Assuming the role of a Service Desk Analyst, you are the primary point of contact for IT support, ensuring swift resolution of technical issues and delivering exceptional customer satisfaction.Your key responsibilities include providing first-level technical assistance and resolving incidents efficiently. You will collaborate closely with users, technical...

We are currently hiring for a global enterprise technology company. This opportunity is ideal for skilled communicators fluent in multiple languages with a passion for technical support.Job OverviewAs a Technical Support Associate, you'll be the first point of contact for users across global regions. You'll handle technical support related to mobile devices...

Job Title: Tech Support DirectorThis leadership position oversees the technical support operations, ensuring seamless service delivery and exceptional customer satisfaction. The ideal candidate will possess excellent leadership skills, with a proven track record in managing teams and driving business growth.About the Role:Foster positive end-user...

Technical Support Specialist">This is an exciting opportunity to join a dynamic team as a Technical Support Specialist.The role involves providing top-notch technical support to customers, helping them resolve technical issues with the ServiceNow software and platform.Key responsibilities include:Building trust with customers through empathetic...

Job SummaryWe are seeking a skilled and customer-focused Technical Support Specialist to provide exceptional technical support to our end-users.The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a commitment to service excellence.Main Responsibilities:Provide technical assistance in a professional and...

Job Description">We are seeking a skilled Technical Support Specialist to join our team. This full-time remote role involves providing technical assistance, troubleshooting issues, managing desktop computers, and offering help desk support.Key Responsibilities:Monitor and resolve IT-related problems on a daily basisEnsure the smooth operation of IT systems...

Job Opportunity: Technical Support SpecialistAt our organization, we are seeking a skilled technical support specialist to provide assistance and troubleshooting services to clients and users.Key Responsibilities:Diagnose and resolve software and hardware issues in a timely and effective manner.Maintain and update technical documentation to ensure accurate...

About the RoleThe Mobility Support Desk is a centralized support hub that bridges the gap between client employees and technical solutions.It's the first point of contact for users facing issues with technology, software, or services.Key ResponsibilitiesHandle and take ownership of multiple customer support activities to include receiving incoming calls,...

About 66degrees is seeking a dynamic IT professional to join our team as an IT Service Desk L1 Engineer. We are looking for someone who can deliver exceptional technical support and maintain a stable IT environment for employees.This role involves troubleshooting basic technical problems, escalating complex issues, and providing outstanding customer...