HR Specialist
7 days ago
About the Role
The Zoetis Colleague Services (ZCS) Associate will provide professional administrative services to colleagues across a broad range of HR queries and processes.
Responsibilities
- Process HR transactions in Workday, including onboarding, offboarding, and employee life cycle changes.
- Manage payroll delivery for assigned markets by partnering with the payroll vendor in a timely and accurate manner.
- Document all cases in the ServiceNow case management application.
- Escalate client service issues to the appropriate party as required.
- Ensure consistent application of HR policies and state, federal, and/or country laws and practices.
- Support change programs, colleague engagement, and cultural programs initiatives.
- Develop a thorough understanding of ZCS operations and the Zoetis organization.
- Work to meet expected service levels and business performance goals.
- Participate in scheduled and ad-hoc training to improve HR and business acumen.
Qualifications
- Graduate with 3+ years of relevant experience.
- MBA with 2 years of relevant experience.
- Good proficiency with HRMS tools, such as Workday (preferred), Peoplesoft, SAP HR, Success Factors, or equivalent HR systems.
- Prior experience in global payroll operations is preferred.
- Proficient in Microsoft Office software, including MS Excel, is required.
- Proven experience working in a HR shared services environment with multi-national/global markets exposure is preferred.
About Zoetis
Zoetis is a leading animal health company that develops, manufactures, and commercializes a wide range of veterinary medical products and services.
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