Academic Enrollment Specialist
2 days ago
The Admissions Counselor will play a pivotal role in driving enrollment growth for the Online MBA Program at Chitkara University Online. This is a full-time position that requires a master's degree in a relevant field and a minimum of 2-4 years of experience in admissions or a related role, preferably in higher education.
About Us
Chitkara University Online is an equal opportunity employer that values diversity. We are committed to creating a positive experience for our prospective students and ensuring a smooth admissions process.
Responsibilities
This role involves guiding prospective students through the admissions process, from initial inquiry to enrollment. The successful candidate will be responsible for developing and executing enrollment strategies to attract eligible applicants to the Online MBA Program. They will also conduct online and offline outreach activities, including webinars, information sessions, and presentations with prospective learners.
Key Responsibilities:
- Develop and execute enrolment strategies to attract eligible applicants to the Online MBA Program.
- Conduct online and offline outreach activities, including webinars, information sessions, and presentations with prospective learners.
- Manage calls professionally, from opening to closing, ensuring a positive experience for the prospect learner.
- Anticipate, address, and overcome objections raised by the prospect.
- Guide the prospective learner towards enrollment or the next step in the admissions process.
- Maintain relationships with prospects that may not be ready to enroll immediately, keeping them engaged and informed.
- Work towards and achieve enrollment targets.
- Comfortably use various communication tools (phone, email, video conferencing) and online platforms.
- Quickly learn and adapt to new technologies and software as needed.
Qualifications
A master's degree in a relevant field and a minimum of 2-4 years of experience in admissions or a related role, preferably in higher education, are required. The ideal candidate will have excellent communication and interpersonal skills, strong presentation and public speaking abilities, and the ability to build rapport with prospective students and stakeholders. Proficiency in using CRM systems and other relevant technologies is also essential.
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