Academic Recruitment Manager
6 days ago
Job Overview:
Chitkara University Online is seeking an experienced Admission Counsellor to join our team. As a key member of our admissions department, you will play a vital role in driving enrollment growth for our Online MBA Program.
Responsibilities:
- Develop and execute enrolment strategies to attract eligible applicants to the Online MBA Program.
- Conduct online and offline outreach activities, including webinars, information sessions, and presentations with prospective learners.
- Manage calls professionally, ensuring a positive experience for prospect learners.
- Anticipate, address, and overcome objections raised by prospects.
- Maintain relationships with prospects that may not be ready to enroll immediately, keeping them engaged and informed.
- Work towards and achieve enrollment targets.
- Use various communication tools (phone, email, video conferencing) and online platforms comfortably.
- Quickly learn and adapt to new technologies and software as needed.
- Respond promptly and professionally to inquiries from prospective students.
- Provide guidance on admission requirements, application procedures, and program details.
- Review applications for completeness and accuracy.
- Making admission decisions in accordance with university policies and guidelines.
- Communicate admission decisions to applicants in a timely and clear manner.
- Guide admitted students through the enrollment process, including document submission and fee payment.
- Coordinate with academic departments to ensure smooth student onboarding.
- Involve in conducting orientation sessions for new students.
- Maintain accurate and up-to-date records of inquiries, applications, and enrollments.
- Track and analyze enrollment data to identify trends and areas for improvement.
- Prepare regular reports on admissions activities and outcomes.
Requirements:
- Master's degree in a relevant field.
- Minimum 2-4 years of experience in admissions or a related role, preferably in higher education.
- Excellent communication and interpersonal skills.
- Strong presentation and public speaking abilities.
- Ability to build rapport with prospective students and stakeholders.
- Target-oriented and results-driven.
- Proficiency in using CRM systems and other relevant technologies.
- Understanding of the online education landscape.
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