
Market Expansion Specialist
17 hours ago
Role Summary:
Drive business growth through strategic partnerships, revenue expansion and customer engagement.
Key Responsibilities:
Primary Objectives:
- Develop targeted sales plans for assigned markets or territories, identifying high-potential clients and forecasting industry trends.
- Monitor sales performance, initiate corrective actions as needed, and ensure adherence to operational criteria at the territory level.
- Identify business opportunities across multiple channels, create pursuit strategies, and negotiate terms with clients.
- Build and maintain strong customer relationships to understand their needs and resolve queries efficiently.
- Collaborate with operations teams to execute orders within predefined timelines and standards.
- Ensure timely collections from clients, efficient dispatch of goods, and adherence to policies to enhance response quality.
Additional Responsibilities:
- Lead the establishment of service centers or identify partner agencies for prompt after-sales support.
- Provide technical assistance on after-sales related issues.
- Ensure all customer complaints are documented and resolved within predetermined timeframes.
- Manage dealer activities, including stock management, invoicing, and payments.
- Maintain data on potential opportunities for expansion, diversification, and new markets or geographies.
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