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Customer Service Representative
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About the Role:
- As a key member of our team, you will be responsible for managing cash and non-cash transactional activities in the branch.
- You will provide redress to customer needs pertaining to cash, DDs, cheque deposits, and general information.
- The role requires maintaining speed and accuracy of transactional processes and identifying opportunities for other business initiatives.
- You will deliver a high-quality experience that encourages customer loyalty and positive word-of-mouth.
Main Responsibilities:
- Maintain attention to detail.
- Be well-groomed and presentable with excellent communication skills.
- Develop a strong understanding of financial terminology.
- Comfortably handle cash transactions.
- Proficient in computer applications.
Necessary Qualifications:
- Bachelor's degree or higher.
- 1-2 years of experience preferred but freshers can also apply.
Our Commitment:
We are dedicated to providing exceptional customer service and creating opportunities for growth and development.
