Customer Service Representative Opportunities

10 hours ago


Udaipur, Rajasthan, India beBeeCustomer Full time ₹ 55,00,000 - ₹ 85,00,000
Job Description

We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service support and collections via phone calls.

Your primary focus will be on resolving customer inquiries, requests, and complaints in a professional and courteous manner. You will utilize your sound judgment to make decisions within established procedures for each service request, ensuring customer satisfaction and adhering to quality standards.

You will manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis. Achieving key and critical performance targets is essential to success in this role.

Required Skills and Qualifications
  • Strong verbal and written communication skills
  • Neutral accent and good adoption to US culture
  • Able to resolve customer queries in the first point of contact
  • Focused on delivering a positive customer experience
  • Professional, courteous, friendly, and empathetic
  • Active listening skills
  • Good data entry & typing skills
  • Able to multi task
  • Capable of handling fast-paced, innovative, and constantly changing environment
  • Team player with ability to contribute to process improvement ideas
Benefits

This position offers opportunities for growth and development in a dynamic and supportive team environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Others

We welcome applications from qualified candidates who are passionate about delivering exceptional customer service. Please submit your application, including your resume and cover letter, to us.



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