
Senior Documentation Specialist
18 hours ago
Job Title: Senior Technical Writer
">We are seeking an experienced professional to create and maintain high-quality product documentation in the networking, telecom, or contact center domains.
">Key Responsibilities:">- Create detailed technical documentation for complex products and services.">
- Maintain existing documentation, ensuring accuracy and consistency.">
- Collaborate with cross-functional teams to develop and implement documentation strategies.">
- Develop and deliver training programs for customers and internal stakeholders.">
- Stay up-to-date with industry trends and technologies, applying this knowledge to improve documentation quality.">
Required Skills and Qualifications:
">- 8+ years of experience in technical writing, preferably in the networking/telecommunications/contact center domain.">
- DITA/Oxygen tool knowledge and a computer science background.">
- Strong writing skills and ability to communicate complex technical concepts clearly.">
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