Voice Role Customer Service

3 days ago


Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Service Representative

We are seeking an individual for a dynamic customer service role in our team. The ideal candidate will be responsible for managing customer interactions, providing exceptional support, and ensuring a positive experience.

Responsibilities
  • Handle inbound and outbound voice calls with customers.
  • Provide excellent customer service and support through effective communication.
  • Resolve customer queries and issues in a timely manner.
  • Document customer interactions and maintain accurate records.
  • Work collaboratively with team members to achieve service goals and targets.
Skills and Qualifications
  • Excellent verbal communication skills in English and Hindi or other regional languages.
  • Ability to listen actively and empathize with customers.
  • Basic understanding of customer service principles and practices.
  • Proficiency in using computer systems and software applications.
  • Strong problem-solving skills and the ability to think on your feet.
What We Offer

A supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.

How To Apply

Submit your resume and cover letter to apply for this exciting opportunity.


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