Voice Role

3 weeks ago


Mumbai, Maharashtra, India Credicus Business Services Full time
Job Description

We are seeking a dynamic individual for the Voice Role in our team in India. The ideal candidate will be responsible for managing customer interactions over the phone, providing exceptional service and support, and ensuring a positive experience for our clients. This role is suitable for candidates with 0-4 years of experience who are looking to grow their careers in the customer service sector.

Responsibilities

- Handle inbound and outbound voice calls with customers.
- Provide excellent customer service and support through effective communication.
- Resolve customer queries and issues in a timely manner.
- Document customer interactions and maintain accurate records.
- Work collaboratively with team members to achieve service goals and targets.

Skills and Qualifications

- Excellent verbal communication skills in English and Hindi or other regional languages.
- Ability to listen actively and empathize with customers.
- Basic understanding of customer service principles and practices.
- Proficiency in using computer systems and software applications.
- Strong problem-solving skills and the ability to think on your feet.
  • Voice Analyst

    1 week ago


    Mumbai, Maharashtra, India beBeeVoiceAnalyst Full time

    Job Title: Voice AnalystA career as a voice analyst in the IT sector offers numerous opportunities for growth and development.We are seeking a skilled voice analyst to join our team, where you will be responsible for working on various projects and collaborating with cross-functional teams.Required Skills and Qualifications:Proficiency in troubleshooting...


  • Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 22,000 - ₹ 30,000

    Job Title: Help Desk RepresentativeAbout the Role:We are seeking a highly skilled and motivated Help Desk Representative to join our team. The successful candidate will be responsible for handling customer inquiries via voice calls and chat sessions.Key Responsibilities:Handle inbound and outbound customer queries via voice and chat.Provide accurate...


  • Mumbai, Maharashtra, India PINKVILLA Full time

    About Pinkvilla Pinkvilla is one of the largest digital media platforms in entertainment, lifestyle, and fashion, with over 30 million unique users and 18 million social media followers. We are known for our engaging content, premium storytelling, and a strong presence across YouTube and social platforms. Role Overview We are looking for a creative and...


  • Mumbai, Maharashtra, India beBeeNetworkSecurity Full time ₹ 25,00,000 - ₹ 30,00,000

    Job Opportunity: Enterprise Voice and Network Security SpecialistWe are seeking a skilled professional to bridge the gap between enterprise voice collaboration systems and network security.This role offers a unique opportunity for an experienced engineer who thrives in cross-functional environments, ensuring secure, reliable, and high-performing...


  • Navi Mumbai, Maharashtra, India Secure Sourcing Full time

    Job Openings for 200 Voice Process Executive Jobs for Freshers in Vashi, Navi Mumbai,Airoli, Navi Mumbai,Ghansoli, Navi Mumbai,Turbhe Midc, Navi Mumbai,Thane,Malad East, Mumbai, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling,BPO Voice,BPO Non Voice,BPO,Basic Computer Skills,Inbound Calling,Domestic BPO etc. ...


  • Mumbai, Maharashtra, India beBeeArtificialintelligence Full time ₹ 15,00,000 - ₹ 20,00,000

    AI/ML Software Development EngineerWe are seeking a highly skilled Ai/ml software development engineer to drive the development of an ai-powered, voice-first product. The ideal candidate will combine strong machine learning expertise with hands-on experience in building and integrating voice, speech, and natural language technologies using both open-source...


  • Mumbai, Maharashtra, India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Summary:We are seeking a seasoned Operations Manager to lead voice-based BPO teams.This role involves overseeing daily delivery, managing performance metrics (AHT, CSAT, FCR, SLA), and driving process improvements while ensuring client satisfaction and compliance.The ideal candidate will have experience in BPO, 10+ years in management, and strong skills...


  • Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Role: Customer Support ExecutiveKey Responsibilities:Deliver exceptional customer service experience in a fast-paced international voice process environment.Utilize strong verbal communication skills to resolve customer inquiries and concerns efficiently.Required Skills and Qualifications:Eligibility Criteria:Excellent written and reading skills;...


  • Navi Mumbai, Maharashtra, India beBeeVoice Full time US$ 90,000 - US$ 1,20,000

    Job Title: Voice System Administrator">As a Voice System Administrator, you will be responsible for providing technical support for Avaya voice platforms to ensure uptime and stability of voice communication systems.You will monitor and troubleshoot trunk status, PRI lines, and Avaya devices using Avaya command-line tools.Daily system health checks are...


  • Navi Mumbai, Maharashtra, India Equations Placements Full time

    Job DescriptionWhat We Offer:Salary up to 55,000 per month + annual bonusU.S. / U.K. shifts options with fixed timingsVoice, email & chat support roles availableTelephonic and virtual interview roundsTransport pick/drop facilitiesExcellent incentives & career growth opportunitiesCaLL Sania - 8850769199Email - [Confidential Information]Requirements:Minimum...