Facilities Operations Specialist

2 days ago

Pune, Maharashtra, India beBeeOperations Full time
Workplace Operations Manager

We are seeking a highly skilled and experienced Workplace Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our workplace, ensuring that all services are delivered to the highest standard.

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  • Key Responsibilities:
  • Manage site operations, including monitoring housekeeping activities and arranging consumables and supplies.
  • Interface with pest control vendors to carry out pest control activities at the facility.
  • Monitor mail room activities and prepare daily/weekly/monthly reports.
  • Ensure compliance audit documents are submitted by vendors in a timely manner.
  • Interact with housekeeping vendors and manage ground teams to ensure on-time deliverables.
  • Routine inspection of services to maintain performance measures.
  • Support Assistant Workplace Manager in administrative functions, security issues, and workplace services.
  • Briefing staff during shift deployment and communicate priorities of the day.
  • Oversee pantry equipment and reprographic equipment operations.
  • Communicate incidents, issues, and pending problems to the Assistant Workplace Manager.
  • Take regular rounds of the workplace and fill 'Don't Walk By' reports.
  • Identify issues at the workplace and initiate immediate rectification actions.
  • Monitor cafeteria kitchen cleanliness, vending machines, stock maintenance, and availability.
  • Monitor food vendors at the site.
  • Maintain soft services stores and stocks as per standards.
  • Indent monthly requirements for soft services.
  • Involve in vendor staff training and development.
  • Manage concierge requests from clients through office boys.
  • Manage laundry.
  • Maintain artifacts asset register on a quarterly basis.
  • Vendor grooming and real-time monitoring of services, periodic reviews, and performance evaluations.
  • Ensure vendor background checks are maintained regularly.
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Performance Objectives:

  • Provide superior client service (weighting 50%).
  • Initiative or process improvement in the functional area (weighting 40%).
  • Personal and professional development (weighting 10%).

Required Skills and Qualifications:

  • Team handling experience.
  • Good working knowledge of soft services.
  • Computer knowledge.
  • Good communication skills.

Candidate Specification:

  • Candidates should have 3-5 years of experience in facilities/event management industry into IT/Banking/Corporate set up.

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