
Infrastructure & Facilities Manager
11 hours ago
The role entails primary responsibility for leading all infrastructure and facilities management services for assigned regions while ensuring operational efficiency.
Key Responsibilities:- Manage essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal, and recycling for assigned regions.
- Ensure that basic facilities are well-maintained.
- Oversee performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
- Choose furniture and office equipment styles and models, arrange furniture placement, and supervise the layout of departmental workstations and offices.
- Oversee facility refurbishment and renovations and any necessary replacements and repairs.
- Ensure that facilities meet compliance standards and government regulations.
- Lead in planning for the future by forecasting the facilities upcoming needs and requirements.
- Manage deep relationships with landlords, manage contracts, and arrange best offers for materials and jobs.
- Adhere to reporting procedures as per bank's standards and requirements.
- Present regular reports and reviews of facility-related budgets, finances, contracts, expenditures, and purchases.
- Liaise with external vendors to ensure efficient administrative services.
- Obtain quotes and tenders from vendors and suppliers.
- Set up Standard Operating Procedures for the management of critical environments and ensure compliance at site.
- Plan and monitor appropriate facility management staffing levels, ensure efficient utilization.
- Oversee training to on-site teams on equipment procedures and implementation. All desired training is completed as per schedule.
- Communicate workplace safety precautions to employees.
- Develop contingency plans in case of uncertain situations, such as equipment breaking down unexpectedly.
- Collaborate with business/support units and provide them with requisite materials and services that help them in their day-to-day operations.
- Keep abreast with global market trends and competitor strategies in key markets.
- Create an environment that promotes collaborative learning and collective ownership of responsibilities.
- Monitor key parameters on productivity, hiring quality, and costs.
- Ensure adherence to benchmarks/processes set up for finalizing commercials and other key parameters.
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