Technical Support Specialist for .NET Applications

1 day ago


Delhi, Delhi, India Bastian Solutions Full time
About the Role

We are seeking a highly skilled and experienced Technical Support Analyst to join our team at Bastian Solutions. As a key member of our support team, you will be responsible for ensuring that our .NET-based applications function smoothly and efficiently in a production environment while providing high-quality customer service to end-users and collaborating with development teams.

Key Responsibilities
  • Provide expert-level technical support for .NET applications, troubleshooting, diagnosing, and resolving issues quickly
  • Collaborate with development teams to resolve complex issues and improve application performance
  • Communicate effectively with end-users, providing timely and high-quality solutions to their technical inquiries
  • Maintain accurate records of support requests and resolutions
Requirements

To be successful in this role, you will need:

  • Hands-on experience with .NET Framework and .NET Core (ASP.NET, WinForms, WPF)
  • Proficiency in C# and object-oriented programming (OOP)
  • Familiarity with SQL Server (querying, troubleshooting database issues, and basic DB management)
  • Knowledge of IIS (Internet Information Services) and its configuration for web applications
  • Familiarity with source control systems (e.g., Git, TFS)
  • Understanding of web services and APIs (SOAP, REST, JSON, XML)
Benefits

This is an excellent opportunity to work with a talented team and develop your skills in a fast-paced environment. You will receive a competitive salary of $85,000 - $110,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.



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