
F&B Sales Development Specialist
2 days ago
Account Growth Manager
We are seeking a highly skilled and results-driven professional to join our team as an Account Growth Manager. In this role, you will be responsible for leading the development, alignment, and execution of sales strategies for F&B Solutions customers.
As a key member of our sales team, you will play a critical role in capturing market & customer insights, analyzing performance and forecasting trends to identify commercial improvement opportunities. You will also be responsible for monitoring and reporting actual/forecast sales performance, analyzing data and taking corrective actions as necessary.
In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders and external customers. Your passion for delivering exceptional customer service and driving business growth will make you a valuable asset to our team.
Key responsibilities include:
- Developing and executing sales strategies to grow sales/margin.
- Capturing market & customer insights, analyzing performance and forecasting trends to identify commercial improvement opportunities.
- Monitoring and reporting actual/forecast sales performance, analyzing data and taking corrective actions as necessary.
- Identifying and capturing opportunities to cross-sell/up-sell ofi ingredients, developing and presenting solutions to customers.
- Identifying, evaluating, and recruiting new Food & Beverage Solutions customers to expand market reach.
- Managing contract negotiations/renewals and ensuring adherence to contractual agreements.
- Onboarding new channel customers and providing ongoing engagement to F&B Solutions customers, ensuring they are well-versed in ofi's single ingredient products and sales processes.
- Developing value-generative, long-term relationships with customers that result in increased sales and margins.
- Ensuring full alignment of commercial approach with all key stakeholders (products/categories/marketing etc).
- Partnering with IQFS & Operations to align sales strategy and product offerings with technical and operational capabilities and customer needs.
- Oversight of supply chain aspects for key customer accounts, tracking and managing product warehouse inventory, including periodic ageing analysis and ensuring rotation/timely stock liquidation.
- Partnering logistics and support staff to ensure excellence in contract execution, inventory management, stock ageing, rejections, debtors, and vendor payables. Leading the internal response to customer issue resolution.
- Participating in external events as needed to achieve strategic objectives (e.g., trade fairs).
- Maintaining in-depth technical knowledge of ofi products.
- People management of direct reports (if required).
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