
Customer Experience Specialist
6 days ago
Sr Customer Service Executive
As a skilled professional, you will handle customer queries via email, call, and text within specified service level agreements. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
Key Responsibilities:
- Collect payments from customers after sales
- Liaise with internal departments to resolve customer queries within the allotted timeframe
- Foster seamless communication between internal and external stakeholders
- Manage data effectively
- Present daily reports and performance metrics
About the Role
This opportunity is perfect for motivated individuals who prioritize customer satisfaction. You will work closely with various stakeholders to contribute to the growth and development of our customer service team.
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