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Senior Enterprise Performance Management
2 weeks ago
EPM Techno-Functional Application Support
About the Role:A highly skilled technical professional is required to provide end-to-end support, troubleshooting, and enhancements for enterprise performance management applications.
Key Responsibilities:- Provide techno-functional support for EPM applications
- Troubleshoot and resolve workflow issues and application errors
- Manage and execute change requests, deployments, and implementations as per business needs
The ideal candidate will have a strong understanding of workflow management, issue resolution, and troubleshooting, with hands-on experience in change requests, deployment, and implementation activities.
The successful candidate will also be responsible for ensuring adherence to SDLC processes for all application changes and upgrades, collaborating with business users to gather requirements and provide solutions, performing root cause analysis and implementing permanent fixes to recurring issues, and maintaining system documentation, knowledge base, and support guidelines.
Benefits:This is an exciting opportunity for a skilled technical professional to contribute to the delivery of high-quality technical services.
