Hospitality Liaison
4 weeks ago
Key Responsibilities:
As a representative of RankBloc Services, the successful candidate will be the face of our program at designated hotels, fostering strong relationships with clients and hotel teams.
Responsibilities include:
- Welcoming and enrolling new members into the program, ensuring seamless onboarding experiences.
- Collecting data on potential members and following up with personalized outreach efforts.
- Developing and maintaining relationships with existing members, providing exceptional customer service and support.
- Collaborating with hotel teams to coordinate reservations, requests, and other inquiries, responding promptly to customer needs.
- Staying up-to-date on front-end technology, such as apps and websites, to provide training and support to hotel teams as needed.
- Monitoring program performance and presenting insights to hotel teams to promote the value of the program and the company.
- Maintaining confidentiality of all company information at all times.
Required Skills:
The ideal candidate will possess:
- Excellent communication and interpersonal skills in English.
- Self-motivation, confidence, and strong presentation skills.
- A minimum of 1 year of sales experience and a graduation degree.
- Prior experience in luxury retail, hotels, aviation, banquets, or travel sales is highly advantageous.
Candidates from a hospitality background are preferred, but not required. A striking personality is essential for success in this role.
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