Telecom Customer Service Representative

2 days ago


Gwalior, Madhya Pradesh, India beBeeCustomerService Full time ₹ 1,80,000 - ₹ 2,40,000

Job Overview

As a Customer Service Representative, you will be responsible for managing large volumes of customer interactions to ensure satisfaction and achieve sales targets. You will identify and assess customers' needs, provide accurate information, and build sustainable relationships with key stakeholders.

Main Responsibilities:
Identify and prioritize customer needs to drive satisfaction
Develop and maintain strong relationships with customers through proactive communication
Provide timely and accurate information to meet customer expectations
Meet individual and team sales targets and performance metrics
Resolve customer complaints in a fair and timely manner
Maintain accurate records of customer interactions and account history

About the Role
This is an exciting opportunity to join a dynamic organization as a Customer Service Representative. In this role, you will play a critical part in delivering exceptional customer experiences and driving business growth. If you are a motivated and results-driven individual looking for a challenging and rewarding career, we encourage you to apply.

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