Customer Service Associate
2 days ago
Job Title: Customer Service Associate
About the Role:
We are seeking an exceptional Customer Service Associate to join our team at RegisterKaro in Gurgaon. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our customers via phone, email, and chat.
Main Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information regarding products and services.
- Troubleshoot and resolve customer issues effectively.
- Document customer interactions and maintain detailed records in our CRM system.
- Collaborate with other departments to address customer concerns and implement solutions.
- Stay updated on product knowledge and company policies.
- Identify opportunities for improving customer service processes.
Requirements:
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