Customer Service Team Lead
2 weeks ago
Native Rock is seeking a Customer Service Team Lead to develop and implement policies and procedures for excellent customer service and after-sales support. The ideal candidate will create a positive experience for customers by fostering a high-performing team of support representatives.
Responsibilities:- Develop and implement customer service policies and procedures.
- Lead a team of support representatives to ensure exceptional customer service.
- Oversee the customer service process to identify areas for improvement.
- Collaborate with the team to resolve customer complaints and issues.
- Plan and conduct training sessions to enhance the skills of support representatives.
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Customer Service Team Lead
3 weeks ago
Delhi, Delhi, India Demo Account Full timeCustomer Service Team Lead at Demo AccountWe are looking for a Customer Service Team Lead to oversee the customer service process and manage a team of representatives who will offer excellent customer service and after-sales support.Oversee the customer service process and create policies and procedures to ensure excellent customer experience.Manage a team...
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Customer Service Team Lead
4 weeks ago
Delhi, Delhi, India Native Rock Full timeWe are seeking a seasoned Customer Service Team Lead to oversee the customer service process and manage a team of representatives who will provide exceptional support to our customers. The ideal candidate will have a proven track record of creating policies and procedures, overseeing the customer service process, and resolving customer complaints.Key...
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Customer Service Team Lead
1 month ago
Delhi, Delhi, India Demo Account Full timeCustomer Support Executive Job DescriptionWe are seeking a skilled Customer Support Executive to oversee a team of representatives providing exceptional customer service and after-sales support. As a key member of our team, you will develop policies and procedures to ensure seamless customer service delivery.Team Management: Lead a team of customer support...
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Customer Service Team Lead
3 weeks ago
Delhi, Delhi, India VegNonVeg Full timeJob Title: Customer Service Team LeadWe are seeking a highly motivated and experienced customer experience manager to lead our customer service department at VegNonVeg, India's first multi-brand sneaker store. The ideal candidate will develop effective customer service procedures, implement customer loyalty programs, and set customer satisfaction goals. Key...
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Customer Services Team Lead
3 weeks ago
Delhi, Delhi, India GMR Group Full timeJob Purpose As a key member of the GMR Group team, this role is responsible for delivering exceptional customer experience to airport passengers. The successful candidate will be the face of the organization, ensuring that all interactions with passengers are positive and seamless. Key Responsibilities: Monitor the facilities and resources...
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Customer Service Team Lead
3 weeks ago
Delhi, Delhi, India Thomas Global Logistics Private Limited Full timeJob TitleCustomer Experience ManagerAt Thomas Global Logistics Private Limited, we are seeking a highly skilled and motivated Customer Experience Manager to join our team. The successful candidate will be responsible for overseeing our customer service team, collaborating with the sales team to develop efficient methods for handling customer queries and/or...
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Customer Service Lead
2 weeks ago
Delhi, Delhi, India Vodafone Idea Limited Full timeJob Title: Customer Service LeadVodafone Idea Limited is a leading telecom service provider committed to delivering outstanding customer experiences. We are seeking an exceptional Customer Service Lead to manage credit risk, receivables, and customer retention.Key Responsibilities:Lead credit collections and bad debt management to minimize financial...
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Customer Support Team Lead
4 weeks ago
Delhi, Delhi, India ScrapUncle Full timeAbout the RoleWe are seeking a highly skilled Customer Support Team Lead to join our team at ScrapUncle. As a key member of our operations team, you will be responsible for leading our customer support team, ensuring seamless day-to-day operations for scrap pickup services.Key ResponsibilitiesTeam Leadership: Lead, mentor, and coach the customer support team...
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Customer Support Team Lead
3 weeks ago
Delhi, Delhi, India JOBS Clap Full timeWe are looking for a professional Customer Support Team Lead to manage a team of representatives who will offer excellent customer service and after-sales support to our clients at JOBS Clap.Responsibilities:Handle customer inquiries over the phone or through other communication channels.Provide effective solutions to customer queries and resolve issues in a...
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Customer Service Lead
3 weeks ago
Delhi, Delhi, India Thomas Global Logistics Private Limited Full timeAt Thomas Global Logistics Private Limited, we are seeking a seasoned Customer Service Lead to oversee our customer service team.Key Responsibilities:Collaborate with the sales team to develop efficient methods for handling customer queries and/or issues.Set customer satisfaction goals and work with the team to meet them on a consistent basis.Interact with...
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Customer Support Team Lead
4 weeks ago
Delhi, Delhi, India ScrapUncle Full timeAbout the RoleWe are seeking a dynamic Customer Support Manager to lead our customer support team, ensuring seamless day-to-day operations for scrap pickup services. This position is key to managing a team that delivers exceptional customer service, optimizing operational workflows, and driving customer satisfaction.Key ResponsibilitiesTeam Leadership: Lead,...
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Customer Service Department Lead
3 weeks ago
Delhi, Delhi, India VegNonVeg Full timeWe are seeking a highly motivated and experienced professional to lead our customer service department at VegNonVeg. As a Customer Service Department Lead, you will be responsible for developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.The ideal candidate should have proven...
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Customer Support Team Lead
4 weeks ago
Delhi, Delhi, India DinePalace Foodme Full timeWe are seeking a highly skilled Customer Support Assistant Manager to join our team at DinePalace / Foodme. This is a remote position that requires excellent customer service skills and the ability to work independently.Key Responsibilities:Deliver top-notch customer support and maintain the department's profitability and efficiency.Enhance the customer...
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Customer Service Department Lead
4 weeks ago
Delhi, Delhi, India VegNonVeg Full timeJob Title: Customer Service Department LeadWe are seeking a highly motivated and experienced customer experience manager to lead our customer service department at VegNonVeg, India's first multi-brand sneaker store. The ideal candidate will have a proven track record of providing outstanding customer service, developing effective customer service procedures,...
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Administrative Services Team Lead
3 weeks ago
Delhi, Delhi, India Boston Consulting Group Full time{"ROLE OVERVIEWAs an Administrative Services Team Manager at Boston Consulting Group, you will play a key role in ensuring the smooth day-to-day administration support function based in New Delhi. You will lead a growing team of Administrators across various work patterns, ensuring they consistently deliver a high level of support to stakeholders. The...
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Customer Service Team Member
3 weeks ago
Delhi, Delhi, India Jobsdeed Information Technology and Services Full timeCategory: BPO / OTHER - JOBSJob Description:We are seeking a highly skilled Customer Service Executive to join our team at Jobsdeed Information Technology and Services.The selected candidate will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.Key responsibilities include:Providing excellent written...
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Administrative Services Team Lead
1 month ago
Delhi, Delhi, India Boston Consulting Group Full timeROLE OVERVIEWAs an Administrative Services Team Manager at Boston Consulting Group, you will play a crucial role in ensuring the smooth day-to-day administrative support function. Leading a growing team of Administrators, you will be responsible for delivering a high level of support to stakeholders across the globe. You will work closely with a global...
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Customer Service Lead
4 weeks ago
Delhi, Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is seeking a highly skilled Customer Service Lead to manage Credit Risk and Receivables, minimizing bad debts and driving retention across various customer segments. The ideal candidate will have expertise in credit risk management, receivables management, and sound accounting knowledge.Key Responsibilities:Drive Consumer Collection to...
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Customer Success Team Lead
2 weeks ago
Delhi, Delhi, India Zeca Tech Full timeAbout the RoleZeca Tech is seeking a dedicated Customer Success Manager to play a pivotal role in our customer satisfaction and retention efforts. The ideal candidate will be responsible for fostering strong relationships with our clients, understanding their needs, and delivering solutions to ensure their success with our products or services.Main...
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Administrative Services Team Lead
4 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeROLE SUMMARYAs a key member of the Boston Consulting Group team, you will be responsible for leading a growing team of administrators in providing high-level support to stakeholders across the globe. This role requires a proactive and flexible individual who can effectively prioritize tasks, manage multiple projects, and maintain a high level of accuracy...