Customer Service Team Lead
4 weeks ago
We are seeking a skilled Customer Support Executive to oversee a team of representatives providing exceptional customer service and after-sales support. As a key member of our team, you will develop policies and procedures to ensure seamless customer service delivery.
- Team Management: Lead a team of customer support representatives, fostering a collaborative environment and promoting excellent service standards.
- Service Process Oversight: Monitor and improve the customer service process, ensuring it aligns with company goals and objectives.
- Customer Complaint Resolution: Effectively resolve customer complaints, providing timely and satisfactory solutions.
- Policies and Procedures: Develop and implement policies and procedures to standardize customer service delivery.
- Training and Development: Plan and conduct training sessions to enhance service delivery and ensure staff are equipped to handle customer inquiries.
- Quality Assurance: Conduct regular quality assurance surveys to gauge customer satisfaction and provide constructive feedback to staff.
About Demo Account: As a leading company in the industry, Demo Account is committed to delivering exceptional customer experiences. We strive to build long-term relationships with our customers, and our customer support team plays a vital role in achieving this goal.
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Customer Service Representative
4 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
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Customer Service Team Lead
2 weeks ago
Delhi, Delhi, India Demo Account Full timeCustomer Service Team Lead at Demo AccountWe are looking for a Customer Service Team Lead to oversee the customer service process and manage a team of representatives who will offer excellent customer service and after-sales support.Oversee the customer service process and create policies and procedures to ensure excellent customer experience.Manage a team...
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Customer Service Team Lead
2 weeks ago
Delhi, Delhi, India Native Rock Full timeNative Rock is seeking a Customer Service Team Lead to develop and implement policies and procedures for excellent customer service and after-sales support. The ideal candidate will create a positive experience for customers by fostering a high-performing team of support representatives.Responsibilities:Develop and implement customer service policies and...
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Customer Service Team Lead
4 weeks ago
Delhi, Delhi, India Native Rock Full timeWe are seeking a seasoned Customer Service Team Lead to oversee the customer service process and manage a team of representatives who will provide exceptional support to our customers. The ideal candidate will have a proven track record of creating policies and procedures, overseeing the customer service process, and resolving customer complaints.Key...
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Customer Service Team Lead
4 weeks ago
Delhi, Delhi, India Demo Account Full timeCustomer Care ExecutiveWe are seeking a highly skilled Customer Care Executive to lead our customer service team and ensure exceptional customer experiences.Key Responsibilities:Manage a team of customer support representatives to deliver outstanding customer service.Develop and implement customer service policies and procedures to drive quality and...
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Customer Service Team Lead
3 weeks ago
Delhi, Delhi, India VegNonVeg Full timeJob Title: Customer Service Team LeadWe are seeking a highly motivated and experienced customer experience manager to lead our customer service department at VegNonVeg, India's first multi-brand sneaker store. The ideal candidate will develop effective customer service procedures, implement customer loyalty programs, and set customer satisfaction goals. Key...
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Customer Services Team Lead
2 weeks ago
Delhi, Delhi, India GMR Group Full timeJob Purpose As a key member of the GMR Group team, this role is responsible for delivering exceptional customer experience to airport passengers. The successful candidate will be the face of the organization, ensuring that all interactions with passengers are positive and seamless. Key Responsibilities: Monitor the facilities and resources...
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Customer Service Team Lead
3 weeks ago
Delhi, Delhi, India Thomas Global Logistics Private Limited Full timeJob TitleCustomer Experience ManagerAt Thomas Global Logistics Private Limited, we are seeking a highly skilled and motivated Customer Experience Manager to join our team. The successful candidate will be responsible for overseeing our customer service team, collaborating with the sales team to develop efficient methods for handling customer queries and/or...
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Customer Service Lead
1 week ago
Delhi, Delhi, India Vodafone Idea Limited Full timeJob Title: Customer Service LeadVodafone Idea Limited is a leading telecom service provider committed to delivering outstanding customer experiences. We are seeking an exceptional Customer Service Lead to manage credit risk, receivables, and customer retention.Key Responsibilities:Lead credit collections and bad debt management to minimize financial...
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Customer Service Lead
4 weeks ago
Delhi, Delhi, India Vodafone Idea Limited Full timeJob Title: Customer Service LeadVodafone Idea Limited is a leading telecom service provider in India, offering a wide range of voice and data services across 2G, 3G, and 4G platforms. We are committed to delivering exceptional customer experiences and contributing to the growth of a digital India.We are seeking a highly skilled and experienced Customer...
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Customer Support Team Lead
3 weeks ago
Delhi, Delhi, India ScrapUncle Full timeAbout the RoleWe are seeking a highly skilled Customer Support Team Lead to join our team at ScrapUncle. As a key member of our operations team, you will be responsible for leading our customer support team, ensuring seamless day-to-day operations for scrap pickup services.Key ResponsibilitiesTeam Leadership: Lead, mentor, and coach the customer support team...
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Customer Support Team Lead
2 weeks ago
Delhi, Delhi, India JOBS Clap Full timeWe are looking for a professional Customer Support Team Lead to manage a team of representatives who will offer excellent customer service and after-sales support to our clients at JOBS Clap.Responsibilities:Handle customer inquiries over the phone or through other communication channels.Provide effective solutions to customer queries and resolve issues in a...
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Customer Service Lead
3 weeks ago
Delhi, Delhi, India Thomas Global Logistics Private Limited Full timeAt Thomas Global Logistics Private Limited, we are seeking a seasoned Customer Service Lead to oversee our customer service team.Key Responsibilities:Collaborate with the sales team to develop efficient methods for handling customer queries and/or issues.Set customer satisfaction goals and work with the team to meet them on a consistent basis.Interact with...
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Customer Support Team Lead
4 weeks ago
Delhi, Delhi, India ScrapUncle Full timeAbout the RoleWe are seeking a dynamic Customer Support Manager to lead our customer support team, ensuring seamless day-to-day operations for scrap pickup services. This position is key to managing a team that delivers exceptional customer service, optimizing operational workflows, and driving customer satisfaction.Key ResponsibilitiesTeam Leadership: Lead,...
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Customer Service Lead
4 weeks ago
Delhi, Delhi, India Vodafone Idea Limited Full timeJob Title: Customer Service LeadVodafone Idea Limited is a leading telecom service provider in India, offering a wide range of voice and data services across 2G, 3G, and 4G platforms. As a Customer Service Lead, you will play a crucial role in managing credit risk and receivables, minimizing bad debts, and driving customer retention.Key...
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Customer Service Department Lead
3 weeks ago
Delhi, Delhi, India VegNonVeg Full timeWe are seeking a highly motivated and experienced professional to lead our customer service department at VegNonVeg. As a Customer Service Department Lead, you will be responsible for developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.The ideal candidate should have proven...
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Customer Support Team Lead
3 weeks ago
Delhi, Delhi, India DinePalace Foodme Full timeWe are seeking a highly skilled Customer Support Assistant Manager to join our team at DinePalace / Foodme. This is a remote position that requires excellent customer service skills and the ability to work independently.Key Responsibilities:Deliver top-notch customer support and maintain the department's profitability and efficiency.Enhance the customer...
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Customer Service Department Lead
3 weeks ago
Delhi, Delhi, India VegNonVeg Full timeJob Title: Customer Service Department LeadWe are seeking a highly motivated and experienced customer experience manager to lead our customer service department at VegNonVeg, India's first multi-brand sneaker store. The ideal candidate will have a proven track record of providing outstanding customer service, developing effective customer service procedures,...
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Customer Service Department Lead
4 weeks ago
Delhi, Delhi, India AKS ProTalent Full timeCustomer Service Manager Job DescriptionWe are seeking a highly skilled Customer Service Manager to lead our customer service department at AKS ProTalent. The ideal candidate will have a proven track record of delivering exceptional customer service and a strong understanding of customer loyalty programs.Key Responsibilities:Develop and implement effective...
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Administrative Services Team Lead
4 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeROLE OVERVIEWAs an Administrative Services Team Manager at Boston Consulting Group, you will play a crucial role in ensuring the smooth day-to-day administrative support function. You will lead a growing team of Administrators across various work patterns, ensuring they deliver a high level of support to stakeholders. The service will be provided locally for...