Customer Experience Analyst

Unlocking Healthcare InsightsWe empower better healthcare decisions by uncovering meaning from large-scale health data sets and delivering strategic solutions.As a Senior Analytics Consultant, you'll leverage advanced analytics to deliver high-impact outcomes for pharmaceutical companies, healthcare providers, and governments globally.Key...

Job Position: Customer Experience Executive Exp: 1-3 yrs Location: Udyog Vihar, GurgaonWho we are:FS Life is a group of homegrown brands that are thoughtful, relevant and solve unmet apparel and lifestyle needs for the modern Indian woman. It launched in September 2016 with FableStreet, a premium western wear brand that provides the best fit for Indian...

Immerse yourself in a dynamic role that fosters exceptional customer service skills, ensuring seamless interactions and driving loyalty.Key Responsibilities:Respond promptly to customer inquiries via phone, email, or live chat, providing accurate product information and troubleshooting assistance.Deliver professional and timely solutions, following up to...

As a key stakeholder in our growth strategy, you will play a pivotal role in shaping the customer experience.The Customer Onboarding Manager position requires an individual who can seamlessly navigate multiple internal and external teams to ensure a smooth onboarding process. Your expertise will be instrumental in establishing a robust pipeline of customer...

Thriving in customer service involves supporting individuals, resolving issues, and delivering top-notch experiences. ResponsibilitiesDeliver exceptional support to customers via various channels, including chat, email, and phone calls.Efficiently address inquiries, ensuring a positive outcome for the customer.Collaborate with colleagues to enhance processes...

About this roleWe're seeking a skilled professional to own customer relationships, drive retention, and foster growth.This individual will be responsible for delivering exceptional customer experiences, ensuring seamless onboarding, and identifying opportunities for upsells and expansion revenue.Key responsibilities include:Owning customer success and making...

We are seeking a professional to join our support team.About the Role:This is a customer-facing position that requires excellent communication skills in English.Responsibilities:Demonstrate strong interpersonal skills to effectively resolve customer inquiries.Work with both freshers and experienced candidates, as well as graduates and...

Designation: Hotel Reservation Analyst/OTA AnalystWe are seeking an experienced OTA Analyst to join our team immediately. As an OTA Analyst, your day-to-day tasks will include monitoring and updating the online travel agency platforms, managing reservations and bookings, coordinating with property owners, ensuring accurate and up-to-date property...

About this roleWe're looking for a talented individual to join our team as an experience coordinator.Job DescriptionAs an experience coordinator, you will be the first point of contact for users booking experiences across multiple cities.Your key responsibilities include:Responding to customer queries through chat, email, and phone in a timely and clear...

Job DescriptionAs a Customer Support Analyst, you will play a critical role in addressing customer issues, providing guidance on product usage, and collaborating with cross-functional teams to deliver exceptional customer experiences.Troubleshoot customer issues and perform root cause analysis.Guide and assist customers on product usage, ensuring seamless...