Servicenow Application Developer

2 days ago

Vijayawada, Andhra Pradesh, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title - Servicenow Developer

Overview:

We are seeking a skilled Servicenow developer with experience in the Order Management for Telecom (OMT) module to design, develop and implement solutions on the ServiceNow platform.

Responsibilities:

  • Collaborate with cross-functional teams to gather and analyze requirements.
  • Develop Servicenow catalog items, workflows, business rules, client scripts, UI policies and custom applications.
  • Configure and customize Order Management modules to enable seamless handling of product orders, service requests and provisioning workflows.
  • Integrate Servicenow with third-party systems, OSS/BSS platforms and legacy systems commonly used in telecom environments.
  • Support UAT, defect fixing and performance tuning for order management processes.
  • Follow Agile delivery practices and participate in daily stand-ups, sprint planning and retrospectives.
  • Ensure compliance with coding standards, security guidelines and ITSM best practices.

Requirements:

  • Hands-on development experience in Servicenow platform.
  • Strong knowledge of Servicenow Order Management for Telecom (OMT) module.
  • Experience in Servicenow CSM (Customer Service Management) and/or ITSM is an advantage.
  • Proficient in JavaScript, REST/SOAP integrations, Servicenow Flow Designer and Servicenow Portal.
  • Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests and Fulfillment.
  • Ability to write technical documentation, design documents and deployment guides.
  • Experience in working in Agile/DevOps environments.

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