
Desktop Infrastructure Specialist
2 weeks ago
Job Summary:
">We are seeking a skilled Desktop Support Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices.
">Key Responsibilities:
">- ">
- Operating System Support: Installation and configuration of operating systems across devices.">
- Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware.">
- Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook.">
- Network Support: Installation and troubleshooting of network printers; VPN and firewall configuration.">
- Security: BitLocker encryption, antivirus update, and virus protection management.">
- Active Directory Management: User account creation, password resets, group policy updates, and access control.">
- Remote Support: Providing remote assistance for software and system-related issues.">
- Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.">
Requirements:
">- ">
- Strong knowledge of operating systems, hardware, and software.">
- Excellent problem-solving and communication skills.">
- Ability to work in a team environment.">
- Proficiency in MS Office and other standard applications.">
Working Conditions:
">The selected candidate will work in a fast-paced environment with multiple priorities and deadlines. They must be able to work independently and as part of a team.
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