Senior IT Infrastructure Specialist

2 days ago

Mangalore, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 15,00,000
System Administrator Job Description

As a System Administrator, you will be responsible for overseeing the management and maintenance of desktops, laptops, and other end-user devices throughout the organization.

  • Diagnosing and resolving a wide range of issues related to Windows and MacOS applications, as well as networking problems, to minimize downtime.
  • Troubleshooting basic network connectivity issues in LAN/WAN environments.
  • Resolving system-related problems, including software installations and antivirus updates, as needed.
  • Generating reports and dashboards to monitor compliance status, software inventory, hardware inventory, and other key performance indicators using tools like Manage Engine Desktop Central, Jamf Business, and Freshservice reporting tools.
  • Coordinating and implementing the installation of client- and department-specific applications and systems.

Required Skills and Qualifications:

Experience with technical support skills, laptop hardware (Windows 10, macOS), Android devices, Freshservice, Manage Engine Desktop Central, Mobile Device Management tools, endpoint security tools, VOIP call center suites, teleconferencing systems, communication tools, infrastructure components, multi-function printers, AV equipment, networking (TCP/IP, DNS), system maintenance, updates, patch management, troubleshooting skills, and server management are mandatory.

The ideal candidate should be organized, able to adapt to changing priorities, team-oriented, and have strong technical troubleshooting and problem-solving capabilities. Solid communication skills with the ability to provide professional documentation are also essential. Basic Linux knowledge is optional.

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