Food and Beverage Service Specialist

2 weeks ago


Bengaluru, Karnataka, India GoHireMe Full time
Responsibilities

As a key member of the GoHireMe team, the Food and Beverage Service Specialist is responsible for delivering exceptional customer experiences in our dining areas.

  • Greeting and Escorting
  • Greet and escort customers to their tables, ensuring a warm and welcoming atmosphere.
  • Menu Presentation
  • Present menus to customers, providing detailed information upon request, including portion sizes, ingredients, and potential food allergies.
  • Table Preparation
  • Prepare tables by setting up linens, silverware, and glasses to ensure a clean and inviting environment.
  • Informing Customers
  • Inform customers about daily specials and make recommendations upon request.
  • Order Taking
  • Take accurate food and drinks orders using a POS ordering software, order slips, or by memorization.
  • Kitchen Communication
  • Communicate order details to the kitchen staff to ensure timely and accurate delivery.
  • Food and Drink Service
  • Serve food and drink orders to customers in a timely and efficient manner.
  • Quality Control
  • Check dishes and kitchenware for cleanliness and presentation, reporting any issues to the kitchen staff.
  • Table Maintenance
  • Arrange table settings and maintain a tidy dining area to ensure a pleasant experience for customers.
  • Payment and Collection
  • Deliver checks and collect bill payments from customers in a professional and courteous manner.
  • Cleaning and Sanitation
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning and follow all relevant health department regulations.
  • Team Meetings
  • Participate in meetings with restaurant staff to review daily specials, changes to the menu, and service specifications for reservations.
  • Customer Service
  • Provide excellent customer service to guests, ensuring their needs are met and they have a positive experience in our dining areas.


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