Food and Beverage Service Specialist
2 weeks ago
As a key member of the GoHireMe team, the Food and Beverage Service Specialist is responsible for delivering exceptional customer experiences in our dining areas.
- Greeting and Escorting
- Greet and escort customers to their tables, ensuring a warm and welcoming atmosphere.
- Menu Presentation
- Present menus to customers, providing detailed information upon request, including portion sizes, ingredients, and potential food allergies.
- Table Preparation
- Prepare tables by setting up linens, silverware, and glasses to ensure a clean and inviting environment.
- Informing Customers
- Inform customers about daily specials and make recommendations upon request.
- Order Taking
- Take accurate food and drinks orders using a POS ordering software, order slips, or by memorization.
- Kitchen Communication
- Communicate order details to the kitchen staff to ensure timely and accurate delivery.
- Food and Drink Service
- Serve food and drink orders to customers in a timely and efficient manner.
- Quality Control
- Check dishes and kitchenware for cleanliness and presentation, reporting any issues to the kitchen staff.
- Table Maintenance
- Arrange table settings and maintain a tidy dining area to ensure a pleasant experience for customers.
- Payment and Collection
- Deliver checks and collect bill payments from customers in a professional and courteous manner.
- Cleaning and Sanitation
- Carry dirty plates, glasses, and silverware to the kitchen for cleaning and follow all relevant health department regulations.
- Team Meetings
- Participate in meetings with restaurant staff to review daily specials, changes to the menu, and service specifications for reservations.
- Customer Service
- Provide excellent customer service to guests, ensuring their needs are met and they have a positive experience in our dining areas.
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