Food and Beverage Service Representative
2 days ago
We are seeking a skilled Food and Beverage Service Representative to join our team at IBIS Bengaluru City Centre.
About the Role:
- This is a fantastic opportunity to work in a dynamic environment where you will be responsible for ensuring exceptional customer service, resolving issues efficiently, and maintaining seamless coordination with other departments.
- You will be the face of our hotel, interacting with guests, responding to their queries, and addressing their concerns in a timely and professional manner.
- To succeed in this role, you must possess excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.
Key Responsibilities:
- Respond to guest inquiries and resolve issues promptly, ensuring customer satisfaction and loyalty.
- Ensure that all food and beverage services meet the highest standards, and address any complaints or concerns in a professional manner.
- Coordinate with various hotel departments to ensure smooth operations, productivity, morale, and exceptional guest service.
Qualifications and Requirements:
- Relevant Front Office experience is an asset, but freshers are also encouraged to apply.
- A Bachelor Degree / Diploma in Hotel Management would be an advantage, but not essential.
Estimated Salary Range: ₹25,000 - ₹35,000 per month, depending on experience and qualifications.
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