Knowledge Support Associate

7 days ago


Hyderabad Secunderabad Telangana, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description

As a Knowledge Management Specialist, you will be responsible for providing exceptional client support through an online support queue.

  • Communicate and collaborate with cross-functional teams to resolve issues efficiently.
  • Develop expertise on our learning platforms (ModMed U and ModMed Communities) to deliver high-quality support.
  • Perform administrative duties in support of Knowledge Services projects and initiatives.
  • Apply visual brand identity guidelines consistently across all content.
  • Contribute to the creation of video and written educational content.

Requirements

  • Entry-level position; associate's degree preferred.
  • Excellent spelling, grammar, punctuation, and communication skills.
  • Moderate to high technical aptitude.
  • Ability to manage multiple tasks and prioritize as needed.
  • Strong motivation to provide exceptional customer service.
  • Expertise in evaluating, troubleshooting, and following up on customer issues.


  • Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time

    Certainly! Below is a detailed job description for a Customer Support role: **Job Title**: Customer Support Representative **Location**: Hyderabad **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: We are seeking a motivated and customer-focused individual to join our Customer Support team. The Customer Support...


  • Hyderabad, Telangana, India MoSahay Associate Full time

    Job description : LG IB - Role: Customer Support. - Industry Type - BPO. - Employment Type-Full Time, Permanent. Language **:Malayalam or Tamil** - Education Qualification - Intermediate or Any Graduation. - Work Location: Secunderabad.(Work from Office) - 5 Days Working (Rotational Week Off) **Salary: 13000-17000 per month** - Pure dayshifts only. Roles...


  • Hyderabad / Secunderabad, Telangana, India beBeeDevelopment Full time ₹ 15,00,000 - ₹ 28,00,000

    Job DescriptionAs a Senior Knowledge Development Specialist, you will be responsible for developing optimal knowledge and experience in HEOR (Economic Modeling). This involves creating and maintaining qualitative and/or quantitative deliverables according to client requirements, adhering to standard processes and timelines.You will also be required to liaise...


  • Hyderabad / Secunderabad, Telangana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    We are seeking a highly skilled Production Support Associate to join our team in India.Key ResponsibilitiesMaintain production systems for high uptime and performance.Troubleshoot and resolve production issues efficiently.Collaborate with development and operations teams to improve system reliability and performance.Implement incident response...


  • Hyderabad / Secunderabad, Telangana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Technical Support Associate">Are you passionate about resolving technical issues and providing excellent customer service? Do you enjoy working in a fast-paced environment where no two days are the same? As a Technical Support Associate, you will play a critical role in ensuring our customers receive prompt and effective technical assistance. Your goal is to...


  • Hyderabad / Secunderabad, Telangana, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title:Tech Support AssociateAbout the JobThis role involves providing technical support in preparing aggregate periodic reports, generating safety database outputs and maintaining document standards within defined systems. You will also be responsible for managing and triaging assigned group mailboxes, as well as overseeing shared areas, distribution...


  • Hyderabad, Telangana, India CYBERMART Full time

    CyberMart hiring freshers for the post of Seller Support Associate **Responsibilities**: Resolve seller issues and act as a point of escalation for seller issues. Responds to Associate support requests Documenting all Selling Partner interactions and information according to standard operating procedures Language - Hindi, Telugu and English (...


  • Hyderabad, Telangana, India CYBERMART Full time

    CyberMart hiring freshers for the post of Seller Support Associate **Responsibilities**: Resolve seller issues and act as a point of escalation for seller issues. Responds to Associate support requests Documenting all Selling Partner interactions and information according to standard operating procedures Language - Hindi, Telugu and English (...


  • Hyderabad, Telangana, India Optmyzr Full time

    Hyderabad, India - 0-2 years- You are detail-oriented and enjoy organizing information. - You possess great communication skills - fluent in both written and spoken English. - You can write clearly and follow tone/style guidelines. - You like spotting inconsistencies or gaps in instructions and fixing them. - Fresh graduates or up to 2 years of experience. -...


  • Hyderabad / Secunderabad, Telangana, India beBeeCommunication Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Clinical Support AssociateKey Responsibilities:Manage inbound and outbound calls to document interactions, perform follow-up calls according to client requirements and standard operating procedures (SOPs).Ensure adherence to quality standards by sending completed documents for quality control in hourly reports.Follow proper telephone etiquette...