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Production Support Associate

3 weeks ago

Hyderabad Secunderabad Telangana, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

We are seeking a highly skilled Production Support Associate to join our team in India.

Key Responsibilities
  • Maintain production systems for high uptime and performance.
  • Troubleshoot and resolve production issues efficiently.
  • Collaborate with development and operations teams to improve system reliability and performance.
  • Implement incident response processes.
  • Document and track incidents and resolutions in the ticketing system.
  • Support software deployment into production environments.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3-6 years of experience in production support or related roles.
  • Proficiency in SQL and database management systems.
  • Experience with monitoring tools and technologies.
  • Knowledge of scripting languages such as Python, Bash, or PowerShell.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.