
Content & Knowledge Associate
1 week ago
Hyderabad, India
- 0-2 years- You are detail-oriented and enjoy organizing information.
- You possess great communication skills
- fluent in both written and spoken English.
- You can write clearly and follow tone/style guidelines.
- You like spotting inconsistencies or gaps in instructions and fixing them.
- Fresh graduates or up to 2 years of experience.
- You prefer working behind the scenes to make things clearer and smoother.
- You are curious about how SaaS products work (bonus if you've worked with one before).
- You are comfortable asking questions and collaborating with teammates in different time zones.
- You are based in Hyderabad or are willing to relocate.
**Responsibilities**:
- Draft and update help center articles, FAQs, and internal guides under guidance.
- Assist with Spanish-English translations for product content (if applicable).
- Run spelling, link, and formatting checks; flag outdated or inconsistent content.
- Organize and maintain internal documentation for quick retrieval and updates.
- Tag and file customer-facing content (docs, videos) to match tone and structure standards.
- Help coordinate internal learning sessions; take notes and prep materials Learn Optmyzr’s platform, core use cases, and how our customers get value.
**Why Optmyzr**:
**Knowledge that Empowers**
Build and maintain resources that help teams and customers find answers quickly, improving efficiency and reducing friction across the organization.
**Impactful Content**
Shape how people interact with our tools and processes by creating clear, user-friendly documentation, guides, and training materials that make a real difference.
**Collaboration at Scale**
Work alongside product managers, engineers, customer support, and marketing teams—your content and knowledge systems will be at the center of how Optmyzr communicates internally and externally.
**Continuous Learning**
Stay engaged with evolving products and processes, refining your expertise while keeping our knowledge base accurate, relevant, and future-ready.
**Global Reach**
Contribute to a platform used by advertisers worldwide—your work ensures that thousands of users can confidently navigate and maximize Optmyzr’s tools.
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