Senior Associate, Content- Dam Admin

4 days ago

Hyderabad Telangana, India Amgen Full time

Career Category Marketing Key Responsibilities The Senior Associate DAM Admin is responsible for the creation validation tagging and governance of digital assets and associated metadata within Amgen s Global Digital Asset Management DAM platform AGP This role ensures the integrity accuracy and synchronization of key marketing data including Key Messages KM Adoption Ladder Barrier AL B frameworks and other content attributes across systems The role also supports content retrieval image sourcing and system coordination to enable compliant efficient reuse of assets globally 1 Asset and Metadata Management Create validate and maintain Key Messages Adoption Ladder Barrier AL B elements and related metadata within platforms Ensure completeness and accuracy of information across brands countries and CRM integrations Update external identifiers and manage metadata consistency across systems 2 Tagging and Governance Tag digital assets e g multichannel slides email templates fragments with appropriate Key Messages AL B and other metadata attributes Maintain governance standards for metadata taxonomy tagging accuracy and DAM policies Support reporting needs for Brand and Content Production teams to identify and leverage existing assets efficiently 3 Source File Retrieval and Archival Management Locate and retrieve native source files and high-resolution imagery from Amgen systems like Veeva or legacy vaults upon request Coordinate with Regulatory team to recover or archive expired or missing assets within defined SLAs Ensure version control documentation and secure transfer of approved materials 4 Stakeholder Collaboration and Support Partner with Brand Content Production external agencies and other stakeholders to align on asset workflows metadata requirements and data integrity Raise and track ISM tickets for new asset creation or synchronization issues Troubleshoot system or data errors in collaboration with regional DevOps and CRM teams Qualifications Skills Required Bachelor s degree in information management Library Science Digital Media or related field 3-5 years of experience in Digital Asset Management metadata operations or library sciences Strong working knowledge of Veeva Vault CRM systems e g Salesforce and DAM platforms AGP or equivalent Demonstrated attention to detail data accuracy and content governance Experience managing multiple priorities in a global or matrixed organization Preferred Familiarity with pharmaceutical marketing materials regulatory processes and compliance standards Working experience with metadata taxonomies and content tagging frameworks Strong communication skills and ability to collaborate cross-functionally with technical and business teams

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