Senior Channel Partner Development Manager

1 day ago

Bellary, Karnataka, India beBeeOperational Full time ₹ 15,00,000 - ₹ 30,00,000
Job Description

Your Career Journey Awaits

We are seeking a highly motivated and experienced professional to join our Ecosystem Operations team. This role requires exceptional analytical skills, attention to detail, and excellent communication abilities.

  • Support the channel partner ecosystem by responding to and managing inbound requests and inquiries relating to our Nextwave partner program.

Your Impact on Our Organization

  • Ensure seamless access to the partner portal for all authorized users.
  • Verify and troubleshoot access issues in a timely manner.
  • Develop and implement business process improvements to enhance efficiency and productivity.
  • Cultivate strong relationships with stakeholders across various departments, including Finance, Sales Ops, Data Governance, and IT.
  • Act as a liaison between cross-functional teams and facilitate effective communication.
  • Collaborate with internal teams to develop and maintain high-quality documentation.
Qualifications and Skills
  • 10+ years of experience managing high-volume cases using email-based ticketing systems or similar platforms.
  • Strong customer service skills and attention to detail.
  • Effective communicator with solid verbal, written, and presentation skills for all levels within the organization.
  • Experience collaborating with cross-functional teams and driving business outcomes.
  • Proficiency in G-suite (Sheets, Docs, Slides), ServiceNow, and SFDC (sales hygiene, reporting, maintenance).
  • Demonstrated experience taking ownership of business domains and being accountable to stakeholders.

Preferred Qualifications:

  • Experience supporting Ecosystem/Channel sales organizations, partners, distributors, cloud service providers, system integrators, etc.
  • Experience supporting partner programs and its various components, such as onboarding, compliance, deal registration, rebates, and incentives.
  • Experience identifying Ecosystem process issues, building recommendations, and implementing strategies to optimize performance.

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