Collections Operations Leader

Regional DirectorWe are seeking a highly skilled and experienced Regional Director to lead our regional operations. As a key member of our leadership team, you will be responsible for driving business growth, improving collection rates, and ensuring operational efficiency.About the Role:Job Description: Lead regional operations, develop strategic plans, and...

Job DescriptionRole Responsibilities:Lead and motivate a team of 20 call center operators.Drive collection efficiency by improving RPC%, PTP%, and kept rates.Conduct regular coaching, performance reviews, and shift meetings.Manage roster, shrinkage, and performance improvement plans.Job Requirements:46 years of experience in tele-collections or customer...

Position: Team Leader B2C Voice Process (Collections)-- ( Malayalam & Kannada )Department: Health CollectionsSalary Range :- 5-8 LPA (Depending upon Relevant Years of Experience & Expertise )Job Description: Team Leader B2C Voice Process (Collections)The Team Leader (B2C Inbound Voice Collections) is responsible for managing a team of collection 10-20 agents...

Key Roles and ResponsibilitiesThis strategic leadership position involves overseeing retail lending collection operations across a designated zone. The ideal candidate should possess extensive expertise in large-scale collections, cross-functional collaboration, and strategic execution to deliver exceptional recovery performance.The selected leader will...

Job Title: Collection Operations SupervisorAre you a seasoned leader looking for a new challenge?We have an exciting opportunity for a Collection Operations Supervisor to join our team!This role is ideal for someone who has experience in leading high-performing teams and driving business growth through effective process improvements.About the Role:The...

Job TitleTeam Leader West Collection Job DescriptionAs a Team Leader in our collection team, you will be responsible for leading and motivating a team of 20 call center operators. Your primary goal is to drive collection efficiency by improving key performance indicators (KPIs) such as RPC%, PTP%, and kept rates.Additionally, you will conduct regular...

Lead B2B Collections TeamWe are seeking an experienced leader to spearhead our B2B collections team. The ideal candidate will have a strong background in order-to-cash (OTC) collections and a proven track record of managing teams.Manage and lead a team to achieve collection targets.Oversee and optimize the B2B collections process.Ensure all collections...

Job SummaryThe role is accountable for managing the comprehensive lifecycle of vendor and collection agency onboarding, billing, cost provisioning, and compliance for retail and credit card collections portfolios. The position ensures alignment with internal and external stakeholders, regulatory compliance, timely execution of key processes, and support...

Role & responsibilitiesSupervise and guide a team of field collection executives for two-wheeler loan recovery.Do Field visits and collect on accounts.Achieve monthly and quarterly collection targets including resolution rates and flow metrics.Monitor delinquency buckets and ensure timely follow-ups on overdue accounts.Coordinate with legal and repossession...

Job Title: Team Operations LeaderSupervise recovery operations across multiple sites, managing teams and vendors. Monitor performance metrics and ensure quality standards.Key Responsibilities:Manage recovery operations across multiple locations.Monitor CRR metrics and ensure audit and quality standards at the vendor level.Implement capacity planning,...