Effective Communication and Relationship Building

2 weeks ago


Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 40,00,000

Job Title: Customer Service Telecaller

Overview: We are seeking a skilled and enthusiastic individual to fill the position of customer service telecaller. As a key member of our sales team, you will be responsible for making outbound calls to prospective customers, handling inbound calls from customers, maintaining accurate records of all interactions, following up with potential leads, collaborating with the sales team, and providing exceptional customer service.

Key Responsibilities:

  • Make outbound calls to introduce our products and services to prospective customers.
  • Handle inbound calls from customers to address their inquiries and provide assistance.
  • Maintain accurate and detailed records of all interactions.
  • Follow up with potential leads through phone calls and emails.
  • Collaborate with the sales team to schedule appointments and meetings.
  • Provide exceptional customer service by resolving issues and ensuring customer satisfaction.

Required Skills and Qualifications:

English Proficiency: Excellent spoken and written English skills are essential for this role.

MS-Excel: Proficiency in MS-Excel is required to maintain accurate records of all interactions.

Customer Service: A passion for customer service and a knack for resolving issues are must-haves for this position.

Perks:

  • Certificate upon completion of the internship.

Eligibility Criteria:

  • Available for full-time, in-office internship.
  • Available to start the internship between January 25th and February 6th.
  • Available for the duration of 4 months.
  • From or open to relocate to Mumbai and neighboring cities.
  • Relevant skills and interests.

Who Can Apply:

Women wanting to start or restart their career can also apply.



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