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Building Relationships and Community

2 weeks ago

Navi Mumbai, Maharashtra, India beBeeCommunity Full time ₹ 8,00,000 - ₹ 15,00,000

Job Overview

We are seeking a highly motivated and experienced Community Manager to take on the role of building and sustaining a collaborative community environment among members.

Key Responsibilities:

  • Create a collaborative community environment among members through effective collaboration with other departments, driving Customer Satisfaction (CSAT), and ensuring maximum usage of facilities and amenities.
  • Understand customer demographics and develop tailored experiences to ensure maximum usage of facilities, amenities, etc.
  • Analyze data and interpret business logic to inform decision making.
  • Oversee renewals and expansions, ensuring seamless client transitions.
  • Ensure buildings are fully operational and processes are running smoothly, identifying areas for improvement.
  • Manage end-to-end relationships with clients in respective centers, delivering exceptional service.
  • Lead extensive team management and growth initiatives, fostering a high-performing team culture.
  • Maintain strong internal stakeholder relationships, ensuring open communication and alignment.

Requirements:

  • Bachelor's degree in Business, Marketing, Hospitality, or related field.
  • 2-4 years of experience in hospitality, marketing, or related experience with a strong operational focus.
  • 3+ years of people management experience is a must; experience managing teams of 5+ people preferred.

About You:

  • You thrive in a fast-paced environment while maintaining excellent attention to detail.
  • Strong communication, organization, and project management skills are essential.