Customer Service Leader

Lead Customer AdvocateWe are seeking a Lead Customer Advocate to join our team, responsible for leading customer-facing teams and ensuring exceptional service delivery.About the Role:This role requires an experienced leader with strong interpersonal skills to advocate on behalf of customers, driving loyalty and retention through empathetic and personalized...

Customer Service Representative Role">About the Job:">We are a global leader in the textile industry, manufacturing and supplying high-quality products to leading companies worldwide.">Our company has a rich heritage of over 250 years, with operations across 50 countries and a workforce of over 17,000 employees. We pride ourselves on delivering innovative...

Job DescriptionThe ideal candidate will have a strong background in leading teams within contact centers. With at least 1–2 years of experience as a Team Lead or supervisor, they should possess excellent people management, communication, and problem-solving skills.Lead and motivate a team of customer service representatives to ensure high performance and...

Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activitiesWe'll look to you to lead by example by making customer calls to identify and understand customer needs and help...

Unlock New Opportunities as a Customer Service LeaderWe are seeking highly skilled and motivated professionals to join our team as Customer Service Executives.Key Responsibilities:Provide exceptional customer service that meets or exceeds expectations.Handle a variety of customer inquiries with a solution-oriented mindset.Collaborate with colleagues to...

Director of Service ExcellenceWe are seeking an exceptional leader to drive service delivery excellence in our organization. As a Director of Service Delivery, you will be responsible for achieving unit/account margin goals through various optimization initiatives.The ideal candidate will have a strong background in functional and financial planning, with...

Customer Service Team LeadWe are seeking a strong leader to drive excellent customer service and monitor performance. This role requires experience in leading a customer support team.Key Responsibilities:Drive customer service excellenceMonitor team performanceCounsel team membersRequirements:Strong leadership skillsExperience in customer supportAbility to...

and abJoin us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

About ITILITE ITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense management, and payments. We are looking for a dynamic, data-driven leader to head our US-based Support & Resolution Centre (SRC). You willll lead a team of 10–20+ specialists, manage escalations, and drive quality to deliver world- class customer...

Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...