Customer Experience Representative
1 week ago
At RXG Business consulting & solutions, we are seeking a highly skilled Customer Experience Representative to join our team.
Estimated Salary$45,000 - $60,000 per year
Job DescriptionWe are looking for a customer-focused professional who can provide exceptional service to our clients. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.
Main Responsibilities:- Serve customers by helping them select products that meet their needs and preferences.
- Engage with customers to drive sales through suggestive selling and sharing product knowledge.
- Greet and receive customers in a welcoming manner, providing a positive first impression of our company.
- Respond to customers' questions and concerns in a timely and professional manner.
- Direct customers to specific products or areas of the store, ensuring they find what they need.
- Provide outstanding customer service, exceeding expectations and building loyalty.
- Document sales and customer interactions to inform future sales strategies.
- Process financial transactions accurately and efficiently, maintaining a high level of customer satisfaction.
- Alert management to potential security issues, ensuring a safe shopping environment.
- Assist with inventory management, including receiving and stocking merchandise.
- Keep customers informed about preferred customer sales and new product arrivals, fostering a sense of community and loyalty.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
- Knowledge of retail operations and customer service principles.
- Ability to lift up to 50 pounds and stand for long periods.
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading company in the industry.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.
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