Customer Service Representative
1 month ago
About the Role
We are seeking a skilled Customer Service Representative to join our team at CapTalent HR.
The ideal candidate will have excellent communication skills, a strong ability to work in a team environment, and a passion for delivering exceptional customer service.
Key Responsibilities
- Address customer queries and concerns in a timely and professional manner.
- Provide solutions to customer issues and concerns, escalating complex problems to senior team members when necessary.
- Work closely with internal stakeholders to resolve customer issues and improve overall customer satisfaction.
- Participate in ongoing training and development to improve knowledge and skills.
Requirements
Eligibility:
1 year experience in Voice / Non-voice with excellent communication skills.
Responsibilities:
Typical Customer Support role. Addressing the queries and grievances of Customers within the stipulated timeline. Must have knowledge in BFSI Industry.
Language Skills:
Excellent English.
Education:
Graduation.
Salary:
3.5LPA- 5 LPA.
Work Location and Mode:
Chennai, Perungalathur.
Work from Office.
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