Service Delivery Excellence Lead

Job Description: Role Purpose: The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the...

About This RoleThe ideal candidate will oversee service delivery for clients, ensuring smooth facilities operations. This involves managing technical and soft services, security, transportation, cafeteria management, statutory compliance, vendor relations, procurement, finance, events, parking management, and guest experiences.Key Responsibilities:Develop...

Position: Senior Service Delivery ManagerLocation: VijayawadaEmployment Type: Full-Time | Immediate JoiningRole Overview:We are seeking a highly experienced Senior Service Delivery Manager to lead customer engagements, ensure seamless project delivery, and manage operational excellence. The ideal candidate will have strong client-facing skills, proven...

Senior Service Delivery ManagerLocation: Hyderabad, IndiaReports to: CTODepartment: Global Delivery, Service Delivery GroupBudget/Revenue Responsibility: YesTeam Size: 100+ indirect reportsPosition SummaryThe Senior Service Delivery Manager is a senior leadership role within the Global Delivery department at Aptimized, responsible for managing all aspects of...

Career Category Sales Join Amgen s Mission of Serving Patients At Amgen if you feel like you re part of something bigger it s because you are Our shared mission to serve patients living with serious illnesses drives all that we do Since 1980 we ve helped pioneer the world of biotech in our fight against the world s toughest diseases With our focus...

Job OpportunityA key aspect of the Service Quality Manager role is to foster a culture of continuous learning within the organization.With at least three years of experience in the BPO sector, they will oversee and implement quality methodologies such as six sigma, Lean & COPC.The ideal candidate will engage closely with clients to comprehend their...

Key Responsibilities :- Manage day-to-day service delivery for Skytap AIX infrastructure as the primary environment, ensuring high availability and business continuity.- Oversee incident, problem, and change management processes following ITIL best practices.- Conduct periodic capacity planning, performance reviews, and infrastructure health checks across...

Job Opportunity:We are seeking an experienced professional to oversee the operational functions of our Professional Services unit. As Operations Manager, you will be responsible for collaborating closely with senior leadership, project managers, regional operations, People office and Finance to drive continuous improvement and scalability within our services...

Role SummaryThis is an exciting opportunity to be part of growing Power Platform (PP) Centre of Excellence (CoE) in India and become a part of the global Competency and valued member of growing Digital Enterprise family. You will play a critical role in delivering our clients Digital Transformation underpinned by the PP.This role will report into Head of...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Managed...