Call Center Operations Specialist

Technical Support SpecialistWe are seeking highly skilled professionals to join our Voice Network Operations Center and Technical Assistance team. This role involves end-to-end support for telecom services, from ticket creation to resolution.The ideal candidate will have a strong background in VoIP troubleshooting, network management, and collaboration with...

A leading tours & travels (Redtaxi) company required for Call Centre Executives on urgent basis Only 8 hours duty / Overtime duty allowed with allowancesONLY MALE CANDIDATES REQUIREDShift timings :03.45 PM to 11.45 PMQualification : Degree must / Any degreeExperience : With or Without experience candidate preferredJob description :Attend the incoming calls &...

As a specialist in policy center configuration and integration, we are seeking an experienced professional to join our team.The ideal candidate will have a strong background in Guidewire Policy Center Configuration and Integration, with hands-on experience working on GW Integration Gateway Frameworks.The successful candidate will also possess expertise in GW...

Job DescriptionOur ideal candidate will have expertise in designing scalable contact center solutions using Amazon Connect and integrating with AWS services (Lambda, Lex, S3, DynamoDB, Kinesis) as well as external systems (CRM, ticketing, analytics). They will provide best practices for architecture, security, and cost optimization.Key ResponsibilitiesDesign...

Cisco Unified Contact Center EngineerWe are seeking a seasoned Cisco UCCE and CUCM Expert to lead the planning, design, implementation, and support of high-volume call center solutions.The ideal candidate will have extensive experience with Cisco UCCE, CUCM, Unity, Voice Gateways, and IVR scripting. They should be experts in call flow design, routing...

Job Title: Digital Transformation Specialist We are seeking an experienced digital transformation specialist to lead the implementation of innovative digital strategies within our call center operations. This role will require the development and execution of comprehensive digital plans, leveraging technology and data analytics to drive customer engagement...

Job OverviewWe are seeking an exceptional Center Manager to lead our team in delivering high-quality programs and services.

Guidewire Application SpecialistThis is an exciting opportunity to work with the Guidewire Policy Center application, configuring and developing it to meet business requirements. The ideal candidate will have experience with Guidewire Policy Center configuration and development, a strong understanding of PL/SQL and data modeling, knowledge of Java, GOSU...

About this RoleWe are seeking a skilled and experienced engineer to join our team in the design, implementation, and maintenance of contact center solutions.The ideal candidate will have strong technical skills and experience with Cisco UCCE and CVP platforms, as well as excellent communication and problem-solving abilities.Key Responsibilities:Analyze...

Job OpportunityThe Regional Operations Director is responsible for overseeing and implementing strategic plans to improve the performance, efficiency, and reach of educational centers within the zone.Key Responsibilities:Develop and execute operational strategies to drive zonal sales growth and optimize center productivity.Collaborate with senior leadership...