Call Center Executive

Job Overview:We are seeking a seasoned Customer Experience Manager to lead our customer support operations. This role is pivotal in ensuring seamless coordination across all divisions, delivering exceptional customer service, managing roadside assistance (RSA), handling product complaints, and driving continuous improvement in customer experience.", "",...

About this RoleWe are seeking a skilled and experienced engineer to join our team in the design, implementation, and maintenance of contact center solutions.The ideal candidate will have strong technical skills and experience with Cisco UCCE and CVP platforms, as well as excellent communication and problem-solving abilities.Key Responsibilities:Analyze...

Cisco Unified Contact Center EngineerWe are seeking a seasoned Cisco UCCE and CUCM Expert to lead the planning, design, implementation, and support of high-volume call center solutions.The ideal candidate will have extensive experience with Cisco UCCE, CUCM, Unity, Voice Gateways, and IVR scripting. They should be experts in call flow design, routing...

Job DescriptionOur ideal candidate will have expertise in designing scalable contact center solutions using Amazon Connect and integrating with AWS services (Lambda, Lex, S3, DynamoDB, Kinesis) as well as external systems (CRM, ticketing, analytics). They will provide best practices for architecture, security, and cost optimization.Key ResponsibilitiesDesign...

Our team is seeking a highly skilled Cisco UCCE CVP Engineer to join our organization. The ideal candidate will have a strong background in designing and implementing contact center solutions using Cisco UCCE and CVP technologies.About the JobThis role will involve analyzing business requirements, designing robust architectures, creating detailed design...

Data Center Cooling Expert RoleWe are seeking a seasoned professional to lead the design and implementation of innovative cooling solutions for hyperscale data centers. This key position requires expertise in cooling system design, leadership, and optimization to ensure maximum efficiency and sustainability.Key Responsibilities include:Design and optimize...

We are pleased to announce that Dr. Aravind's IVF Fertility & Pregnancy Centre is currently seeking a highly motivated and experiences Tele Counselor to join our dynamic team.Make outbound calls to customer to promote products and services.Respond to customer inquiries and provide information.Keep records of all customer interactions and transactions,...

Job Description:Expand our ambulance network by locating and interacting with private operators in identified cities.Train ambulance owners and staff to use our mobile App for trips.Coordinate with the call center for regular ambulance trips.Follow up with operators and users for payments.Assist the call center in negotiating rates with operators.Monitor...

Technical Support SpecialistWe are seeking highly skilled professionals to join our Voice Network Operations Center and Technical Assistance team. This role involves end-to-end support for telecom services, from ticket creation to resolution.The ideal candidate will have a strong background in VoIP troubleshooting, network management, and collaboration with...

Job Title: Digital Transformation Specialist We are seeking an experienced digital transformation specialist to lead the implementation of innovative digital strategies within our call center operations. This role will require the development and execution of comprehensive digital plans, leveraging technology and data analytics to drive customer engagement...