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Production Support Specialist
1 month ago
At ScaleneWorks, we are seeking a highly skilled Production Support Specialist to facilitate the Maintenance team's activities.
This role requires strong coordination and communication skills to ensure seamless daily operations and efficient problem-solving. Key responsibilities include:
- Running daily stand-ups for team members working in rotation using Kanban methodology.
- Maintaining up-to-date IR/PTR records with clear statuses and next steps.
- Monitoring daily load prior to starting any production release.
- Coordinating software load monitoring as needed.
The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to reassess priorities based on incoming topics and urgency.
This role also involves being the main escalation point for multiple Teams groups and dedicated channels, as well as preparing and supporting major events and projects in production.
We offer a competitive salary of $85,000 - $110,000 per year, depending on location and experience, plus a comprehensive benefits package.
Key qualifications include:
- Excellent communication and coordination skills.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Experience with IT support and/or project management.
If you're a motivated and detail-oriented professional looking for a challenging role, please apply.
