Product Specialist
1 week ago
We are seeking a skilled Product Specialist with experience in Java, Troubleshooting, and Debugging to join our team.
This role involves troubleshooting complex technical problems, proposing probable fixes, and working with the customer and Informatica development to resolve technical roadblocks.
Key Responsibilities:- Troubleshoot issues in product and generic stacks like system/network/echo systems (Azure/GCP/AWS)
- Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue
- Work with internal development and support staff to solve technical product problems and provide third-line support
- 3+ years of industry experience in Java/C/C++ environment or enterprise software sustenance/support
- Bachelor's degree in computer engineering/Technology
- Comprehensive health, vision, and wellness benefits
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
Estimated Salary: $80,000 - $110,000 per year
In this role, you will leverage your technical expertise to drive solutions that meet the evolving needs of our customers. If you have a passion for solving complex problems and a strong background in Java and software support, we encourage you to apply.
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