Hotel Guest Services Coordinator

3 days ago

Hyderabad Secunderabad Telangana Pune Chennai, India beBeeHospitality Full time US$ 40,000 - US$ 60,000
Room Attendant Job Description

As a Room Attendant, your primary responsibility is to provide exceptional service to our guests by ensuring their rooms are clean and comfortable. You will be the face of our hotel, and we rely on you to create a memorable experience for every guest.

The role involves cleaning assigned guest rooms or suites, which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom facilities. You will also empty all trash containers and replace with fresh liners, restock usable items in guestrooms or suites, i.e., soap, towels, paper items, ensure removal and appropriate disposition of guest room trays, dinner, glass and silverware, clean and vacuum exterior entry and hallways, keep linen closets and supply areas clean and organized, ensure guest laundry and dry-cleaning orders are attended to promptly, notify supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs, handle guest complaints or requests and refer to supervisor if unable to handle, and ensure that all rooms or suites are secured upon leaving the guest room or suite.

Key Responsibilities:
  • Provide exceptional customer service and ensure 100% guest satisfaction.
  • Ensure all rooms or suites are cleaned and maintained to the highest standard.
  • Restock and replenish supplies as needed.
  • Handle guest complaints and concerns professionally and efficiently.
  • Work collaboratively with other departments to achieve common goals.
Requirements:
  • High school diploma or equivalent.
  • Previous experience in hospitality or customer service preferred.
  • Ability to work flexible hours, including weekends and holidays.
  • Basic math skills and ability to handle cash and credit transactions.
Benefits:
  • Competitive hourly rate.
  • Ongoing training and development opportunities.
  • Paid time off and holidays.
What We Offer:
  • A fun and dynamic work environment.
  • Opportunities for career growth and advancement.
  • A comprehensive benefits package.
Why Work With Us?

We are a leading provider of hospitality services, and we take pride in delivering exceptional experiences to our guests. If you are passionate about providing excellent customer service and working in a fast-paced environment, we want to hear from you

  • Hotel Guest Service Professional

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, Pune, Chennai, India beBeeGuest Full time US$ 40,000 - US$ 60,000

    Job DescriptionWe are seeking a skilled Hotel Guest Service Professional to join our team. The successful candidate will be responsible for ensuring the smooth operation of our housekeeping department, delivering exceptional guest experiences and providing timely responses to their enquiries.Key Responsibilities:Support the delivery of high-quality guest...

  • Hotel Supervisor

    1 week ago

    Vadapalani, Chennai, Tamil Nadu, India Pineapple Guest House Full time

    **Pineapple Guest House**: - a Division of Hotels under **Fakih Group of Companies **is looking for Hotel Supervisor for our upcoming hotel near AVM Studios, Vadapalani, Chennai, Tamil Nadu Roles and Responsibilities - Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed - Coordinating with other departments such as...

  • Hotel Supervisor

    1 week ago

    Vadapalani, Chennai, Tamil Nadu, India Pineapple Guest House Full time

    **Pineapple Guest House**: - a Division of Hotels under **Fakih Group of Companies **is looking for Hotel Supervisor for our upcoming hotel near AVM Studios, Vadapalani, Chennai, Tamil Nadu Roles and Responsibilities - Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed - Coordinating with other departments such as...

  • Hotel Supervisor

    1 week ago

    Anna Nagar, Chennai, Tamil Nadu, India Pineapple Guest House Full time

    **Pineapple Guest House**: - is looking for Hotel Supervisor for our brand new hotel near AVM Studios, Vadapalani, Chennai, Tamil Nadu Roles and Responsibilities - Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed - Coordinating with other departments such as human resources or marketing to streamline operations -...

  • Guest Service Associate front desk

    1 day ago

    Chennai, Tamil Nadu, India IBIS hotel Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time role for a Guest Service Associate at IBIS Hotel. The position is on-site and located in Chennai. The Guest Service Associate will handle guest check-ins and check-outs, manage reservations, and deliver excellent customer service. Tasks include addressing guest...

  • Guest Service Associate

    7 days ago

    Ameerpet, Hyderabad, Telangana, India Thinkinspire IT Services Pvt Ltd Full time

    **Job Location**: Hyderabad (Accommodation may be provided) Guest Service Associates are responsible for helping guests and customers in hotels or hospitality locations. Your role is to make guests feel welcome and comfortable. **Key Responsibilities**: - Welcome guests at the reception or service counter - Help guests with check-in and check-out...

  • Guest Relations Executive

    6 days ago

    Secunderabad H.O, Hyderabad, Telangana, India Haldiram Snacks Pvt. Ltd Full time

    As a Guest Relations Executive, you will serve as a key point of contact for our guests, ensuring their comfort, satisfaction, and loyalty. Your primary responsibility is to create a welcoming and memorable experience for our guests, with a focus on building lasting relationships. A Guest Relations Executive is a crucial role in ensuring guest satisfaction...

  • Hotel Operations Manager

    12 hours ago

    Hyderabad, Telangana, India Hotel Lake View Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLakeview is a hotel situated in the serene beauty of Shamshabad, offering personalized service and modern elegance.Each guest enjoys a stay that surpasses expectations with well-appointed rooms designed for comfort and relaxation.Our passion for hospitality blends seamlessly with our tranquil surroundings, creating unique experiences that...

  • Hotel Room Service Associate

    1 week ago

    Chennai, Hyderabad / Secunderabad, Telangana, Pune, India beBeeGuest Full time ₹ 4,00,000 - ₹ 8,00,000

    Room AttendantWe are seeking a highly skilled and dedicated Room Attendant to join our team. As a Room Attendant, you will be responsible for ensuring the highest level of guest satisfaction by providing exceptional service and maintaining the cleanliness of our hotel rooms.Key Responsibilities:Create a warm and welcoming environment for our guests by...

  • A Guest Relations Professional Dedicated to Excellence

    4 days ago

    Hyderabad / Secunderabad, Telangana, India beBeeAmbassadorship Full time US$ 60,000 - US$ 1,20,000

    Guest Relations AmbassadorWe are seeking an experienced Guest Relations Ambassador to join our team. The ideal candidate will have a proven track record of delivering exceptional guest service and ensuring a seamless experience for all hotel guests.Key Responsibilities:Provide warm and welcoming greetings to all guests, ensuring they feel valued and...