Guest Service Associate front desk

2 days ago


Chennai, Tamil Nadu, India IBIS hotel Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

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Role Description

This is a full-time role for a Guest Service Associate at IBIS Hotel. The position is on-site and located in Chennai. The Guest Service Associate will handle guest check-ins and check-outs, manage reservations, and deliver excellent customer service. Tasks include addressing guest inquiries, coordinating with other departments, maintaining front desk operations, and ensuring a welcoming environment for all guests.

Qualifications

  • Guest Services and Guest Service skills
  • Customer Service and Reservations skills
  • Strong Communication skills
  • Attention to detail and ability to multitask
  • Proficiency in hotel management software is a plus
  • Flexible work schedule, including weekends and holidays
  • Previous experience in hospitality or a related field is preferred


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