Guest Service Associate front desk
2 days ago
Company Description
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Role Description
This is a full-time role for a Guest Service Associate at IBIS Hotel. The position is on-site and located in Chennai. The Guest Service Associate will handle guest check-ins and check-outs, manage reservations, and deliver excellent customer service. Tasks include addressing guest inquiries, coordinating with other departments, maintaining front desk operations, and ensuring a welcoming environment for all guests.
Qualifications
- Guest Services and Guest Service skills
- Customer Service and Reservations skills
- Strong Communication skills
- Attention to detail and ability to multitask
- Proficiency in hotel management software is a plus
- Flexible work schedule, including weekends and holidays
- Previous experience in hospitality or a related field is preferred
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