Customer Service Ambassador
5 days ago
We are seeking a skilled Front Desk Executive to provide exceptional customer service and support to our clients.
Key Responsibilities:
- Greet and welcome guests, ensuring a positive first impression.
- Manage phone calls, redirecting them to the appropriate line as needed.
- Schedule meetings, interviews, and appointments efficiently.
- Handle queries and address complaints in a professional manner.
- Maintain a filing system of all required documents and a visitors log book.
- Assist with travel arrangements and other administrative tasks as required.
Requirements:
- Bachelor's degree or equivalent.
- Previous experience in customer service or a related field.
- Proficiency in office machinery and basic computer skills.
- Excellent communication, written, and people skills.
- Good multitasking, time management, and organisational skills.
- Problem-solving ability with analytical skill.
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