Transforming Customer Service Experience Manager

Lead Customer Experience ManagerAbout the Role:As a visionary leader with strong medical background, you will drive excellence in customer servicing within our contact centre. Your responsibility includes developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. Key Roles...

Customer Service Manager (99Acres)About Info Edge:Info Edge is the parent company of established brands like , , , , and many others. At Info Edge, our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering...

Primary Role Description We are seeking a manager with a strong medical background MBBS BAMS Dental preferred to drive excellence in customer servicing within our contact centre The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience operational...

Job Title: Senior Manager - PresalesInnovative Service Transformation Expert Key Responsibilities:Ai-Led SolutioningDevelop compelling proposals that position AI for end-to-end service transformation (automation of IT/Business Ops, AI-driven modernization, GenAI copilots for delivery).Shape narratives for AI in value chain innovation, showcasing GenAI use...

Position: Customer Experience ManagerLocation: NoidaPosition Overview:We are seeking a dynamic and passionate Customer Experience Manager to join our team at Redcliffe Labs. The candidate will be responsible for closely analyzing and improving every touchpoint of the customer journey — ensuring consistency, accuracy, and delight in service delivery....

Company DescriptionInvoay focuses on enabling business owners to prioritize their customers by bridging the gap between businesses and their customers, particularly in the personal wellness services and modern retail industry. Serving hundreds of thousands of business owners and professionals, Invoay offers a comprehensive suite of software solutions for...

FunctionThe Global Technology Services Manager will manage the Global Technology Services team against agreed service level agreements and/or other set criteria which could exist across various divisions in a region or named accounts. Key Responsibilities•    Manage a team of  technical support engineers and ensure that agreed targets are met and...

Function: The Global Technology Services Manager will manage the Global Technology Services team against agreed service level agreements and/or other set criteria which could exist across various divisions in a region or named accounts. Key Responsibilities:- Manage a team of technical support engineers and ensure that agreed targets are met and appropriate...

Job Role:Manage a team of 15 Customer Experience Specialists.Handle escalated customer issues and deliver high-quality service.Implement process improvements to increase efficiency and enhance customer satisfaction.Collaborate with cross-functional teams to resolve issues and improve service delivery.Key ResponsibilitiesSupervise a team of experienced...

Customer Service LeaderJob Overview:We are seeking an experienced and skilled Customer Service professional to lead our customer-facing team. As a Senior Customer Service Executive, you will be responsible for delivering exceptional customer experiences through timely and accurate responses.Main Responsibilities:Manage inbound and outbound calls ensuring...