Business Development Director

1 day ago

Cochin, Kerala, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Leadership Role

Description:

The role requires a seasoned professional to lead a team of specialists in processing new business and end-to-end policy servicing for group business.

Context:

The successful candidate will work within the Operations Department, focusing on Group New Business & Policy Servicing to provide exceptional customer services.

Main Responsibilities:

  • Coordinate with Sales and Actuarial teams for closure of individual Group processes.
  • Accomplish issuance of policies and resolution of customer and intermediary queries.
  • Ensure an efficient, effective, professional, and courteous service is provided to intermediaries and customers.
  • Implement and maintain agreed quality and quantity controls to aid proactive management and problem anticipation.
  • Supervise and train an effective team to meet business needs as they grow with time.
  • Coordinate with finance for reconciliation of policy account balance.
  • Lead transformation and digitization of group business.

Requirements:

MBA/ACII with 8-10 years' experience gained in customer services or operations departments. Associate of Insurance Institute is an added advantage.

Key Skills:

  • Good experience of operations in the financial services industry.
  • Experience within the Group Operation department of an insurance company is essential.
  • Experience in data processing to deliver operational efficiency.
  • Computer skills in using databases and office management software, including word processors and spreadsheets.
  • Strong leadership, team building, and influencing skills.

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